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Wire Transfer Specialist

Hilltop Holdings

Wire Transfer Specialist

The Wire Transfer Specialist is responsible for processing incoming and outgoing wire transfers while ensuring all regulatory and policy requirements are upheld. Maintains communication with customers and employees on wire requests and/or questions regarding wire transfers. Also responsible for recording Fed funds trades, executing currency exchange for foreign wire transfers, and maintaining general ledger accounts.

Responsibilities

  • Receives, reviews, and processes outgoing wiring instructions from customers, branches, and departments. Follows strict verification processes and documents both internal and customer approvals in accordance with wire policy. Inputs instructions into system, and initiates corrective action if needed.
  • Assists customers and employees with questions related to wire transfers. Provides first level support to research wire issues. Escalates issues as deemed necessary.
  • Calculates and executes the exchange of foreign currency at the request of the customer in accordance with applicable regulations.
  • Notifies the branches, departments and customers of incoming wire transfers.
  • Maintains records which document wire transfer transactions.
  • Follows security and operational control procedures for the wire transfer systems.
  • Assist customers and employees with the GFX wire transfer system and online banking wire requests.
  • Prepares and balances wire transfer entries for processing by the Data Processing department.
  • Prepares various spreadsheet and database reports according to prescribed schedules and procedures.
  • Researches highly confidential wire transfer records in accordance with legal services. Provides research findings to the bank's legal department.
  • Analyzes and funds/draws available funds with upstream correspondent banks. May provide reports to downstream correspondent banks showing pending entries to their accounts held at the bank.
  • Record and maintains accurate fed fund trade reports for upstream and downstream correspondent banks.
  • Additional duties and responsibilities as needed.

Qualifications

  • High School diploma, general education degree (GED), or equivalent required; Bachelor's degree preferred.
  • 1 year or more of relevant experience in banking, previous experience in wire transfer or Fed Funds preferred.
  • Experience with SWIFT messaging system preferred.
  • Excellent verbal, written and interpersonal communication skills.
  • Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and produce error-free work in a deadline-driven environment.
  • Ability to work and adapt in a fast-paced environment.
  • Must be self-motivated with strong attention to detail and high level of accountability.
  • Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

About Us

PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time.

Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 55 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. Backed by decades of experience, our knowledgeable bankers are renowned for their straightforward approach and for taking exceptional care of their clients. They bring both financial and industry expertise along with vast local market knowledge to each client relationship.

PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances.

PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals.

To learn more, please visit us online at plainscapital.com/about.

Job Info

  • Job Identification 31987
  • Job Category Operations
  • Job Schedule Full-Time
  • Locations 18111 Preston Rd, Dallas, TX, 75252, US 325 N Saint Paul St, Dallas, TX, 75201, US (On-site)
  • Business Unit PlainsCapital Bank
Hilltop Holdings
Vacancy posted 3 days ago
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