Business Analyst - Level 1

For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers' parts and inventory needs in more than 140 countries.

DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level.


Purpose:

The Business Analyst - Level 1 supports the analysis and documentation of business requirements for IT, ERP, CRM, and E-Commerce systems. This role works closely with senior analysts and IT teams to ensure business needs are understood and translated into effective technology solutions. The analyst supports process mapping, requirements gathering, and testing to ensure that developed solutions directly match stakeholder-submitted requirements and deliver the intended business outcomes.

Key accountabilities:
• Assist in documenting and analyzing current business processes under supervision.
• Support the creation of visual aids and process maps for new or updated workflows.
• Help prepare training materials and operational documentation.
• Participate in requirements gathering sessions with stakeholders and end users.
• Contribute to the preparation of reports and presentations for project teams.
• Assist in the implementation and testing of new systems and processes.
• Use basic data analysis tools to support project insights.
• Learn and apply knowledge of DASI's business processes and customer needs.
• Support project planning and delivery activities as part of a team.
• Ensure compliance with DASI Policies and Procedures.
• Collaborate with Subject Matter Experts on support related efforts.
• Perform all other duties as assigned.

Key skills and competences:
• Strong written and verbal English communication skills.
• Good organizational and time management abilities.
• Willingness to learn and take ownership of assigned tasks.
• Ability to work collaboratively and build relationships within the team.
• Basic problem-solving and analytical skills.
• Ability to manage multiple priorities with guidance.
• Experience working with end users or customers (internships or coursework acceptable).
• Flexible, proactive, and eager to develop professionally.

Experience and qualifications:
• Bachelor's degree in Business, Social Sciences, Information Technology, or related field (or equivalent experience).
• 0-2 years of experience in business analysis, IT, or aviation industry (internships or entry-level roles count).
• Familiarity with Microsoft Office (PowerPoint, Visio, Excel) or equivalent tools.
• Salesforce knowledge a plus.
• Attention to detail and willingness to learn about DASI's business processes.

DASI, LLC. and group companies are an Equal Opportunities Employer