Underwriting Assistant

Why Join The Novacore Team?At Novacore, we're not your average insurance company. We're a team of driven professionals passionate about redefining the specialty insurance experience for our agents, carrier partners — and for each other.We specialize in tailored solutions for niche industries, powered by advanced analytics, modern technology and a culture of innovation. Backed by strong leadership and strategic growth initiatives, Novacore is poised to scale and lead in the specialty insurance market.But at our core, we believe it's not just what we do — it's how we do it and who we do it with.Recognized as a top workplace, Novacore is a place where ambition is supported, growth is continuous and culture matters. From day one, you'll find mentorship, hands-on learning and clear paths for advancement. You'll grow your skills, expand your expertise and become even more exceptional — because when you succeed, we all do.We offer:A collaborative, results-driven environmentCompetitive compensation and comprehensive benefitsYear-round social and community eventsOngoing mentorship and professional developmentEndless opportunities for upward mobilitySo if you're ready to be part of something extraordinary — with a team that's transforming commercial insurance — we want to meet you.Underwriting Assistant, ExcessSedona Risk Partners, one of Novacore's 20+ specialty insurance programs, is seeking an organized, detail-oriented, and service-minded professional to join as Underwriting Assistant. This role supports the full Sedona underwriting team across all five specialty verticals and plays a critical part in keeping the operation running efficiently as the program grows.The Underwriting Assistant is the operational backbone of Sedona's underwriting function — managing submission intake, broker communications, policy documentation, and rating support so that underwriters can focus on risk selection and portfolio management. This is a highly visible role with direct interaction with retail brokers, underwriters, and senior leadership.Sedona is designed to address structural inefficiencies in the excess casualty market — including excess capital competing for underperforming risks, limited underwriting differentiation, and escalating social inflation and nuclear verdict exposure.Sedona deploys specialized underwriting expertise and data-driven risk selection to build resilient specialty portfolios across five verticals: Transportation, Construction, Life Sciences, Energy, and National Accounts. The firm emphasizes disciplined growth, efficient capital deployment, and long-term profitability for its insurance and reinsurance partners.ResponsibilitiesSubmission ManagementRetrieve incoming submissions from broker portals, email, and other channels across all Sedona verticals (Transportation, Construction, Life Sciences, Energy, and National Accounts).Log, organize, and upload submissions into Sedona's underwriting platforms accurately and in a timely manner.Track submission status and ensure all required documentation is complete before routing to the underwriting team.Maintain organized records of submissions, quotes, binders, policies, endorsements, and renewals within Sedona's systems.Broker CommunicationsServe as the primary point of contact for retail brokers on operational and transactional matters, providing timely, professional, and accurate responses.Communicate with brokers regarding submission requirements, quote status, binder issuance, policy delivery, endorsement requests, and renewal timelines.Follow up proactively with brokers to obtain missing information, outstanding documents, and expiring binders.Maintain a positive and responsive broker experience that reflects Sedona's commitment to service and professionalism.Rating & Technical SupportAssist underwriters with manual rating and loss rating verification as required, ensuring accuracy and consistency with approved rating methodologies.Review and reconcile loss runs, exposure data, and rating worksheets to support underwriter analysis.Flag discrepancies in submitted data or rating inputs and communicate findings to the appropriate underwriter.Underwriting Team & Leadership SupportProvide broad administrative and operational support to Sedona's underwriters and senior leadership across all verticals.Assist with the preparation and quality control of quotes, binders, policy documents, and endorsements prior to delivery.Support the tracking of key deadlines including binder expirations, policy issuance, and renewal dates.Contribute to process improvement initiatives as Sedona builds out its operational infrastructure.Perform other duties as assigned in support of the underwriting team and firm-wide objectives.QualificationsMinimum of 3 years of experience supporting excess casualty business in an underwriting, operations, or related insurance role.Familiarity with commercial lines insurance products, policy documents, and industry terminology.Strong organizational skills and the ability to manage multiple priorities and deadlines simultaneously.Excellent written and verbal communication skills, with a professional and service-oriented approach to broker interactions.High attention to detail and accuracy in data entry, document management, and correspondence.Proficiency with Microsoft Office Suite and comfort working within digital underwriting and workflow platforms.Ability to work independently while maintaining strong collaboration with a team in a hybrid office environment.PreferredExperience in excess and surplus lines, specialty insurance, or an MGA/MGU environment.Experience with large-account commercial casualty or specialty insurance operations.Experience with manual rating, loss rating, or actuarial support functions.Familiarity with broker portal platforms and electronic submission systems.Associate in Commercial Underwriting (AU), CPCU coursework, or other relevant insurance designations. Novacore