Sales Associate

Pawsome Team Member Opportunity

Location: Pompano Beach, Florida

Are you an animal lover? Do you enjoy interacting with pets and providing them with the best care? If you answered yes, then you must be ready to join our Pawsome team! Become a Pet Supermarket Employee and be part of a FINtastic opportunity.

Responsibilities/Qualifications

• Enhance the lives of pets and their people when customers are shopping with us.
• Provide friendly customer service to all customers.
• Know what each pet needs in their care.
• Assist management with day-to-day store operations.
• Maintain a clean and organized sales floor.

What is in it for you?

• Working with pets!
• Room for advancement
• Continuous product training
• Flexible schedule
• Employee discounts
• Minimum Hiring Age 16 Years of age

Essential Duties and Responsibilities

• Assist in driving sales, service, and customer experience initiatives in store.
• Acknowledge, welcome, and thank each customer in a friendly and timely manner.
• Assist customer(s) quickly and positively with product selection and answer their questions.
• Maintain the consistency and reputation of the store by complying with Brand Standards.
• Work as part of the store team to meet or exceed targeted sales goals.
• Clean pet enclosures and ensure all animals have appropriate food and water.
• Support in maintaining the fish system.
• Assist with the restocking of merchandise on shelves and fixtures.
• Maintain a high level of professionalism and positive attitude in the workplace.
• Complete tasks and other duties as assigned by store management.

Experience, Education, Certifications

• Preferred retail or customer service experience
• Enjoy working with and around animals.

Job Requirement

• Ability to work a flexible work schedule which may include morning, evenings, weekends and/or holidays according to business needs.
• Must be at least 16 years of age.

Physical Demands, Working Conditions and Effort of position:

• Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
• Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.
• Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
• Active observation required when merchandising the store.
• Works in a relatively temperature-stable environment.
• May occasionally need to work alone.
• Accidental injuries from pets are possible.
• Common injuries are slips/trips/falls and strains/sprains due to lifting.

Competencies:

• Customer Focus: Establishes and maintains effective relationships with customers and gains their trust and respect. Acts with customers in mind; Leverages the service and selling model to provide excellent customer service. Maintain a high customer readiness standard by delivering a clean, neat, and safe shopping environment.
• Team Player: Support a positive work environment where everyone can work together to do their best; Self-starter, able to work independently at times and as part of a team. Step forward to help others when needed.
• Drive for Results: Committed to exceeding all training and goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self for continuous development. Demonstrates the ability to build relationships and convert customers into clients.
• Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Compassion: Genuinely cares about people and their pets are available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.

Pet Supermarket is an equal opportunity employer and Drug Free Workplace.