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Technical Trainer

Smurfit Westrock

Job Description

The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

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Major Job Responsibilities:

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• Completes daily technical training on the floor to assist with the Certification of team members in their roles

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• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed

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• Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training

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Standards & Learning System tools

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• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning

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Aids - to assist with training)

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• Develops, builds, and maintains relationships with trainees & leaders in their role

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• Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine,

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involved in interview process to assess industrial experience, and provides perspective on hiring decisions)

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• Conducts training on all shifts

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• Influences others to be safety-minded

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• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content

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• Additional duties as assigned

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How you will impact WestRock:

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• Improve local team performance through increasing skills and time to certification processes

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• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset

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What you need to succeed:

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Critical Skills/ Capabilities:

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• Growth and Results Oriented: Results oriented person that looks for constant ways to improve

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• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work

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• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong

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• Accountability: Holds self and others responsible for actions and results

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• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams

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• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus

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• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes

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• Quality: Actively work to ensure quality is ensured while minimizing waste

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Technical Skills:

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• 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred

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• 2 – 4 years’ experience in a manufacturing environment preferred

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• Knowledge of Learning Management Systems preferred

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• Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms

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Others Qualification:

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• Facilitation/ Presentation Skills

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• Influencing

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• Partnering

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• Problem Solving/ Continuous Improvement

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• Professionalism

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What we offer:

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• Corporate culture based on integrity, respect, accountability, and excellence

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• Comprehensive training with numerous learning and development opportunities

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• An attractive wage, reflecting skills, competencies, and potential

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• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

Vacancy posted 2 days ago

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