Administrative Assistant (Multifamily Affordable Housing)

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Where you live can change your Life…

At Better Housing Coalition, we believe that “Where you live can change your life!” Join us in changing the lives of others in your community. While you are changing the lives of others in your community, you may also be changing your own…

The Better Housing Coalition invites YOU to join us in our crucial mission of providing affordable housing in the Greater Richmond area; our legacy of creating 1,700 modern, affordable homes - that and providing many MORE opportunities for working families and low-income seniors to thrive. We are Richmond region's largest nonprofit community development corporation.

At Better Housing Coalition, we have over nineteen well located and maintained rental properties in Greater Richmond and many upcoming properties in the construction phase.

ADMINISTRATIVE ASSISTANT

Better Housing Coalition has a mid-level opportunity for an ADMINISTRATIVE ASSISTANT .

Reporting to the Chief Operating Officer, this position is responsible for coordination of administrative and operational duties for the Corporate Office as well as providing support to the CEO and COO. This position is also responsible for supporting other administrative staff as needed and ensuring effective communication to and coordination with the BHC Board of Directors and Committees.

Work hours are Monday-Friday 8:30 AM-5 PM. Salary ranges from $40K - $50K plus benefits. We have an AMAZING benefits package that includes 10 days off during the summer months, 13 holidays and 21 days of PTO for first year employees . (Full benefits list is included below) This is a full time, hourly, mid-level position reporting to the COO. .

The ADMINISTRATIVE ASSISTANT will be posted at our main office, located downtown on Broad Street near the Richmond Convention Center. This is an onsite role.

NEED TO HAVE

· Advanced computer skills that include online platforms

· Proficiency with MS Office products

· Strong customer focus

· Effective and professional verbal and written communications

· High level of detail orientation

· Strong problem-solving skills

· Proven ability to multi-task in a hectic environment

· High level of dependability

· Strong administrative and organizational skills

· Valid Driver's License

· Ability to pass comprehensive background & drug screening

ADMINISTRATIVE ASSISTANT RESPONSIBILITIES

· Provide professional and courteous reception front desk coverage which includes managing a multi-line phone system, greeting guests, resolving or redirecting resident requests, processing incoming and outgoing mail and shipments, and maintaining an organized and clean office environment.

· Maintain schedule and coordinate meeting requests for the CEO as well as perform general administrative duties.

· Initiate all required government filings for all entities owned by BHC.

· Oversee and maintain office equipment for uninterrupted functionality.

· Place orders for office supplies, ensuring appropriate stock levels.

· Develop and maintain office equipment vendor relationships.

· Ensure peak operations by recommending and implementing procedures for administrative workflow, implementing preventative measures where necessary.

· Provide direct administrative support as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filling system, and updating contact database and employee list.

· Attend Board and committee meetings, taking minutes to be summarized and shared with appropriate parties.

· Ensure the on-line board portal is current with relevant information for all board and committee members.

· Proactively communicate with corporate office staff regarding operational matters related to building maintenance and management.

· Manage aspects of office space planning including but not limited to new employee hire, space relocations and workstation changes.

· Coordinate telephone functions. Including assigning extensions, preparing and distributing phone lists and arranging for service when needed.

· All other duties as assigned.

EDUCATION & EXPERIENCE

· Bachelor's Degree preferred

· Previous senior level administrative support experience

· Previous experience working with a Board of Directors preferred

· Previous experience overseeing office equipment maintenance

SKILL REQUIREMENTS

· Advanced computer skills that include online platforms

· Proficient on Microsoft Office products

· Strong customer focus

· Effective and professional verbal and written communications

· High level of detail orientation

· Strong problem-solving skills

· Proven ability to multi-task in a hectic environment

High level of dependability

WORK ENVIRONMENT

Physical Demands

In terms of an 8-hour workday, “occasional” equals 1% to 33%, “frequent” equals 34% to 66% and “continuous” equals 67% to 100%. However, some duties are performed monthly, annually or sporadically throughout the year and are essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position.

· Continuously remain in a stationary position, particularly, but not limited to, at a desktop computer

· Occasional moving about, particularly in office building.

· Frequent repetitive use of hands/arms; particularly concerning typing, writing, phone & computer use.

· Frequent communication: verbal and written, in-person, phone and electronic

· Occasional lifting, transport or positioning up to 10 pounds

· Occasional ability to access the facility on all floors via staircases

· Continuous use of desktop computer

· Ability to hear phone and door

Work Environment

· Occasional risk of electrical hazards

· Occasional risk of dust

· Occasional risk of mechanical equipment and moving parts

· Continuous low to moderate noise

· Continuous use of desktop computer

· Frequent working with others

· Continuous working alone

BENEFITS

Salary ranges from $ 40 to 50K (Max) depending on experience. (40-hour work week)

Holidays, 13 paid holidays

Summer Days off- 10 days

Paid Time Off (PTO), first year employees 21 days

Health Savings Account Funding & BHC Contributions

Use your HSA debit card for qualified medical, dental, vision and prescription. HSA contributions can be rolled over to the next year.

Employer HSA Contribution

In 2025, BHC funding to employee HSS were:

$500 - Employee Only$750 - Employee + Spouse or Child$1,000 - Employee + Children or Family

403(b) Savings Plan

BHC offers two ways in which you can participate in the 403(b) Plan: Traditional (pretax) Contribution and the Designated Roth Contribution.

You will receive matching contributions from BHC on part of your savings after one year of service (with at least 1000 hours completed) if you are over the age of 21. BHC will match 100% of your contributions up to five (5%) of your annual salary.

BHC will make an employer base contribution to the plan each year of one (1%) of each employee's salary for all eligible employees. This contribution will be made whether-or-not you make voluntary contributions to the plan.

You will be 100% vested in the 403(b) Plan after three (3) years of service.

Health Insurance- BHC pays 77.5% of the employee only and 65% of dependent coverage for the Anthem Low Plan

Vision Insurance

Dental Insurance

Tuition Reimbursement

Disability Insurance (100% company paid)

Worker's Compensation Insurance (100% company paid)

Life Insurance and Accidental Death & Dismemberment (100% company paid)

Employee Assistance Program (EAP)

Flexible Spending Plan These funds can be used throughout the plan year, but do NOT roll over.

Bereavement Leave

Benevolent Shared Leave

Jury Service

Time off to Vote

Licensure, Training, and Certification costs may be covered if approved by BHC leadership.

REQUIRED

Offers are contingent on background check results which include drug, credit check, driver's license check, and Educational, Employment, and Certification verification.

STATUS Non-Exempt

EOE

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Please share what interests you about our Administrative Assistant position?

Experience:

• office administration: 1 year (Required)
• MSOffice: 1 year (Required)
• Microsoft Outlook Calendar: 1 year (Required)

Work Location: Hybrid remote in Richmond, VA 23220