Associate Director, Access & Reimbursement (ADAR) CV- Houston, TX

Job Description Summary The Associate Director, Access & Reimbursement (ADAR) is a field‑based role located in the Houston, TX geography. The associate must reside within the territory or within a reasonable daily commuting distance of 60 miles from the territory. This remote and field‑based position covers Houston, Spring, and Katy, TX. The ADAR proactively provides in‑person (or virtual, as needed) education to defined accounts within their assigned geographies on access and reimbursement topics to support aligned product strategy. ADARs focus on accounts with complex processes and workflows, including centralized and decentralized systems of care, integrated delivery networks, academic medical institutions, large multi‑provider specialty practices, and alternate sites of care. Key Responsibilities Interact with large, complex accounts to support patient access within the aligned therapeutic area products, providing face‑to‑face education on programs to providers and staff to facilitate integration into office workflows. Work with key members of therapeutic area offices (executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) to support patient access to products. Analyze problems and offer solutions, support reimbursement queries with third‑party payers at the provider level, and analyze account reimbursement issues as needed. Support pull‑through of local coverage decisions to enable meaningful patient access, and proactively communicate policy changes that could affect other departments. Maintain expertise in regional and local access landscape, anticipate changes in healthcare, and act as the reimbursement expert for aligned therapeutic area products. Interface with the Patient Support Center and Access & Reimbursement Managers on patient case management, tracking, issue resolution, reimbursement support, and appropriate office staff education. Collaborate with cross‑functional associates within Novartis to share insights on customer needs and barriers related to access and reimbursement. Educate HCPs using approved materials regarding acquisition pathways for Novartis products, including buy‑and‑bill end‑to‑end processes, facility pull‑through in complex accounts, and alternative channels such as white bagging, clear bagging, brown bagging, and alternate site of care for administration. Assess access situation, develop and communicate a Plan of Action (POA) to appropriate personnel. Educate relevant stakeholders on logistics related to ordering, payment, inventory, and product returns & replacement. Analyze reimbursement issues and act as the designated reimbursement expert for offices and field teams. Engage with non‑prescribers regarding Novartis medicines, including pharmacy, system leadership, financial counselors, office administrators, revenue cycle managers, etc. Minimum Requirements Bachelor's Degree required; Business or biological science education preferred, advanced degree preferred. 5+ years of experience in pharmaceuticals/biotech focused on patient services, market access, sales, and/or account management, with at least 2 years in a patient services practice support role for specialty products. Experience working with highly complex practices and/or health systems to establish access and acquisition pathways. Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access. Deep expertise and experience integrating manufacturer‑sponsored patient support programs. Experience with specialty products acquired through specialty pharmacy networks. Knowledge of reimbursement pathways (specialty pharmacy, buy‑and‑bill, retail). Candidate must reside within territory or within a reasonable daily commuting distance of 60 miles from the territory border. Ability to travel 60‑80% over a broad geography is required, with ability to drive and/or fly within the territory. Must have a valid driver’s license. Novartis Compensation Summary The salary for this position is expected to range between $160,300 and $297,700 per year. The final salary offered is determined based on relevant skills and experience and will be reviewed periodically. Compensation includes a performance‑based cash incentive and, depending on the level of the role, eligibility for annual equity awards. US‑based employees will receive a comprehensive benefits package including health, life, and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. A generous time‑off package includes vacation, personal days, holidays, and other leaves. Driving is an Essential Function of this Role Driving is a fundamental function of this job. Candidates must have a fully valid and unrestricted driver’s license to be qualified. The company provides reasonable accommodations for qualified individuals with medical restrictions when possible without eliminating the essential function of driving. COVID‑19 Vaccine Policy (customer‑facing roles only) Novartis does not require COVID‑19 vaccination or proof of a recent negative test. Employees in customer‑facing roles must comply with customers’ credentialing guidelines, which may require vaccination. Accommodations are considered for those unable to be vaccinated in accordance with applicable law. EEO Statement Novartis is an Equal Opportunity Employer. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and Reasonable Accommodations Novartis is committed to providing reasonable accommodation to individuals with disabilities. If a medical condition or disability requires accommodation during the application process or for job performance, please email View email address on click.appcast.io or call View phone number on click.appcast.io and include the job requisition number in your message. #J-18808-Ljbffr Novartis Group Companies