Sales Associate

Overview At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff. Our associates share our values and beliefs that make up The Five Below Way. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, energy, passion, and the ability to make the workplace a WOWplace. Thanks for your interest in joining Five Below. Our part-time Sales Associates are at the heart of the action. We’re looking for candidates with a passion for delivering outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well-stocked, and providing seamless checkout experiences at the register. Responsibilities Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment. Qualifications At least 16 years old Available to work a flexible schedule Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) Good communicator with the ability to engage with customers Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on- the-job training Essential Job Functions Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet Frequently ascend/descend ladders to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers Frequently move across the sales floor assisting customers, and to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, including day, evening, weekends and may include overnight shifts and travel as required Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Benefits and Diversity Explore our benefits site to discover all the perks and support we offer. From health coverage to financial and personal wellness, we’ve got you covered. Equal Opportunity and Accommodations Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable laws. Five Below is committed to providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please submit a request and include your contact information. Position Details Position Type: Hourly Position Starting At: $11.00 Fraud Advisory BE AWARE OF FRAUD. Please be aware of potentially fraudulent job postings or recruiter activity. Verify the posting with an @fivebelow.com email address. Five Below does not request financial information from candidates. If you suspect fraudulent activity, please visit the Career Site to verify the posting. #J-18808-Ljbffr Five Below