Certified Peer Support Specialist

Job Description

Job Description

ABOUT US

Complete Well-Care Source, LLC (CWCS) sets itself apart as a community based, non-profit organization that is dedicated to addressing the needs of those living with mental illness and promoting overall mental health for all eligible members. CWCS will fulfill its mission by providing services and resources that many of its members may not have been aware of otherwise. Such services include, but are not limited to, Peer Support, Supported Employment and Outpatient Therapy.

POSITION SUMMARY:

Peer Support (PS) Services are structured and scheduled activities for adults aged eighteen (18) and older with a diagnosis of Mental Health and Substance use disorders. Peer support services are provided by PS staff. PS service is an individualized, recovery-focused service that allows individuals the opportunity to learn to manage their own recovery and advocacy process. Interventions of PS staff serve to enhance the development of natural support, as well as coping and self-management skills. Interventions of PS staff may also provide supportive services to assist an individual in community re-entry following hospitalization.

PS services emphasize personal safety, self-worth, confidence, growth, connection to the community, boundary setting, planning, self-advocacy, personal fulfillment and development of social supports, and effective communication skills. Services focus on acquisition development: expansion of rehabilitative skills needed to move forward in recovery.

PS Specialist primary responsibilities are to direct, coordinate, and manage the activities of a comprehensive mental health program and to ensure the program and to ensure the program operates in full compliance with relevant laws, ensure accuracy of data; compliance with regulation; and identify operational efficiencies.

EXAMPLES OF SPECIFIC INTERVENTIONS INCLUDE:

Self Help: cultivating the individual’s ability to make informed, independent choices. Helping the individual develop a network of contacts for information and support based on experience of the PS staff.

System Advocacy: assisting the individual to talk about what it means to have a mental illness to an audience or group. Assisting the individual with writing a letter or making a telephone call about an issue related to mental illness or recovery.

Individual Advocacy: discussing concerns about medication with the Physician or Nurse at the individual’s request. Helping the individual make appointments for psychiatric and general medical treatment when requested. Guiding the individual toward a proactive role in health care.

Pre-Crisis and Post Crisis Support: assisting the individual with the development of a personal crisis plan. This includes help in developing the Wellness Recovery Action Plan (WRAP). Giving feedback to the individual on early signs of relapse and how to request help to prevent a crisis. Assisting the individual in learning how to use the crisis plan.

WORK SCHEDULE/ENVIRONMENT:

Work schedule will vary per assigned client needs. The PS Specialist will work in a variety of environments, settings, and should be able to work a flexible schedule.

TRAINING, KNOWLEDGE, SKILLS and ABILITIES:

PS must be delivered by individuals who have had the life experience of being diagnosed with a serious mental illness or substance use disorder and must be North Carolina Certified Peer Support Specialist who:

Self-identify as an individual with life experience of being diagnosed with a serious mental illness or substance use disorder which meets Federal definitions

Are well established in their own recovery

Are currently in recovery and are stable

Have a high school diploma or GED equivalency

Are supervised by a Qualified Professional (QP)

Are not a family member of the individual who receives PS services

PS services may be provided by paraprofessionals.

Follow the NC PS certification guidelines under Behavioral Health Resource Plan, School of Social Work, UNC Chapel Hill (BHRP).

MINIMUM REQUIRED TRAINING:

All employees are required to complete agency orientation within the first thirty (30) days of employment. Employees are also required to complete Evidence Based training prior to being alone with any clients. Employees providing PS services to adults will complete training specific to the required components of the PS service definition including crisis response within the first 90 days of employment.

SUPERVISION RECEIVED BY SUPPORT SPECIALISTS:

The PS Specialist will have access to their supervisor on an ongoing basis through face-to-face contact, via email and through written correspondence or telephone. If an Associate Professional or Paraprofessional, a supervision plan will be completed to include supervision requirements.

LICENSE OR CERTIFICATION REQUIRED BY STATUE OR REGULATION:

A valid NC drivers’ license and car insurance is required for this position. Must be a North Carolina Certified Peer Support Specialist.

Job Type: Full-time

Schedule:

8 hour shift

Ability to commute/relocate:

Salisbury, NC 28144: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Salisbury, NC 28144