Host - Hostess

Host/Hostess

Under general supervision, the Host/Hostess is responsible for greeting and welcoming the residents and guests upon arrival into the dining room. The host/hostess sets up dining room, services the salad bar, and opens dining room and checks in residents for meals; may be required to rotate to waitperson roles, as needed; handles food in accordance with sanitary standards and recognized serving standards. Will work directly with the waitstaff/servers to ensure the flow of the dining room is maintained so that the waitstaff/servers and the back of the house are working efficiently and effectively. As a representative and team member of dining services, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction in the dining department.

Schedule: 3:30 PM - 6:30 PM, weekend availability required Pay Range: $18.65 - 23.65

To be successful in the role, you would have:

• High school Level diploma, GED or equivalent knowledge or experience is preferred.
• Previous experience with elderly population, as a host/hostess or table waiting in a retirement setting preferred; any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
• ServSafe or Food Handlers Certificate required.

Work Duties:

• Manages the flow at the dining room front entrance with the efficient and timely seating of the resident and guests;
• Monitors table rotation;
• Effectively manages the waitlist;
• Proficient on the Point of sales computer system (POS)
• Logs in each resident and guest in the POS for appropriate billing or tally of meals
• Effectively handles guest complaints in a positive and professional manner;
• Notifies supervisor on duty to resident concerns that need to be escalated;
• Answers telephones professionally and follows up with requests;
• Effectively communicates with the waitstaff/servers and bussers;
• As assigned works all shifts and holidays.
• Able to work in a high pace environment.
• Maintains front of house and kitchen sanitation requirements;
• Attends in-service training workshops and meetings as required;
• Understands and complies with all company safety policies, works safely, conducts work tasks safely and in compliance with the facility safety program, using designated safety equipment as required (personal protective equipment- PPE);
• Provides effective and courteous service to all residents, guests and co-workers;
• Performs additional duties as assigned.

What's in it for you?

At HumanGood, we're driven by purposereimagining senior living and creating communities where older adults can thrive. When you join us, you're part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you're supported you'll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential. Learn more at

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.