Assistant Family Experience Director

The Retreat at Canton is seeking an Assistant Family Experience Director to join their team!

The Assistant Family Experience Director reports directly to the Wellness Director.

Shift Details

Mon-Fri ; Some Weekends Required

On-Call as Needed

PURPOSE

Scheduling

The Assistant Family Experience Director is responsible for providing leadership and management support of the Assisted Living, Memory Care, and Programming. The AFED is a working leader in the day to day operations directly supervising and assisting the Assisted Living and Memory Care team. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors’ lives we serve through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Scheduling

Resident Care

• Supports with the Planning, organizing, developing the overall management of the Assisted Living and Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations
• Assist with facilitating the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices
• Assist with maintaining updated Resident Service Information (via book and/or electronic database) according to Phoenix policy
• Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels
• Participates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available through the day and evening with resident care associate participation

Understands the recognition of resident changes in condition, takes appropriate action

SKILLS AND ABILITIES

Scheduling

• Demonstrated ability to schedule, orientate and train staff
• Understanding of infection control procedures
• Demonstrate the ability to Plan and Organize
• Demonstrate the ability to Multi task and Manage Stress
• Proficient in using MS Office
• Understands and assist with development and implementation of Personalized Service Plans
• Understands advanced directives and end-of-life care
• Understands and embraces the assisted living philosophy
• Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools
• Is proficient in time management skills and adherence to deadlines
• Has exceptional grammar and documentation skills
• Understands basic concepts of risk management

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

• Education: Associate degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred. 
•  1 – 3 years department supervisory experience in senior living/skilled nursing as well as demonstrated supervisory skills which may include supervising and responsibility of shift/daily operations
•  Must have demonstrated Leadership capabilities
•  Extensive knowledge and experience in Assisted Living industry and Dementia care

SKILLS AND ABILITIES

Scheduling

•  Demonstrated ability to schedule, orientate and train staff
•  Understanding of infection control procedures
•  Demonstrate the ability to Plan and Organize
•  Demonstrate the ability to Multi task and Manage Stress
•  Proficient in using MS Office
•  Understands and assist with development and implementation of Personalized Service Plans
•  Understands advanced directives and end-of-life care
•  Understands and embraces the assisted living philosophy
•  Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools
•  Is proficient in time management skills and adherence to deadlines
•  Has exceptional grammar and documentation skills
•  Understands basic concepts of risk management

PHYSICAL REQUIREMENTS

In an 8 hour workday, associate may stand / walk:

Hours at one time: 0 - 2

Total hours/ day: 4 – 6

In an 8 hour workday, associate may sit:

Hours at one time: 0 - 1

Total hours/ day: 2 – 4

In an 8 hour workday, associate may drive:  

30-60 minutes, 1 - 2 times a week

Associate will support / assist: (Maximum lbs)  

Frequency: 100 lbs

Occasionally: 200 lbs

Associate will lift / carry (Maximum lbs)  

Frequency: 40 lbs

Occasionally: 70 lbs

Height of lift: 3 – 4 feet

Distance of carry: 30 yards

Associate will use hands for repetitive:

Simple grasping, pushing, and pulling, fine manipulation

Associate should be able to:

Bend: Frequently

Squat: Frequently

Kneel: Frequently

Climb:Frequently

Reach:Occasionally, 3 feet

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