Repair Technician

Benefits: Company car Competitive salary Paid time off Training & development Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour. A Day in the Life of a Surface Experts Technician:

WE OFFER:

Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1 Great Work/Life Balance: No required overtime, no nights, no weekends Time Off: Paid holidays and accruable vacation Flexible Work Schedule: Can accommodate midweek appointments Paid New Hire Training: Onboarding includes learning alongside a trained technician Company Phone: Each technician is issued an iPhone for work purposes. Company Car: Each technician drives a branded company vehicle for job duties Tools Included: All necessary tools and products are provided Learn a New Trade: Develop skills in a brand-new emerging trade Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving Small Business: Local business with an owner who works alongside the team each day Mentorship Opportunities: Ongoing repair training and career development Dedicated Help Lines: Technician Support Team on call to assist to questions

DUTIES:

In the Field Daily On the jobsite for 4+ customers per day On-site Work Orders, customer service, and follow-ups Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc. Customer Service and Communication Display world-class customer service for tenants and property management staff Track work progress and notes in our CRM/Dispatch tool Communicate with support team with questions Follow Repair Process Understand and utilize our unique 5-step repair process Employ each tool in your custom tool-kit Problem-solve repairs with creativity We're seeking someone with experience in the construction industry, a trade, or any kind of handyman work. Your familiarity with tools, construction materials, and basic construction common sense will be essential in mastering the Surface Experts process.

QUALIFICATIONS

Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby. Experience working in facilities maintenance can be a big plus but is not required. An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

ABOUT SURFACE EXPERTS

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

VALUES

Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants