Office Assistant

Office Assistant

RIDGEVIEW, a not-for-profit community mental health center based in Oak Ridge, TN, has an immediate opening for a full-time Office Assistant in our LaFollette, TN, location. This position will be 40 hrs/week, Monday-Friday, 8am-5pm.

Ridgeview has been named a 2025 Top Workplace by Knoxville News Sentinel, which is a testament to our staff who unite behind the idea of One Ridgeview. Ridgeview is a place where staff want to work, a place where staff are valued and appreciated, and a place where staff are proud of the impact they are making toward the improvement of people's lives. At Ridgeview, our real job satisfaction is derived from co-workers, clients, and the realization that we are part of carrying out Ridgeview's mission.

HOPE | HEALING | RECOVERY "Where life's complexities are met with hope"

Requirements

Minimum high school graduate or equivalent, with skills in filing, data entry and customer service. One-two years prior medical office/hospital experience required. Must possess excellent organization and communication (written and verbal) skills; must complete work with a sense of urgency and a high degree of accuracy. Must exercise discretion and handle confidential information appropriately. Must be familiar with the use of all office equipment. Must be available to work regularly scheduled hours.

Summary

This position is primarily responsible for maintaining complete and accurate medical records at this location. Responsible for maintaining working knowledge of Medicare/Medicaid guidelines and medical record policy to ensure that records meet standards and requirements. Must have excellent communication skills and enjoy working with clients. Must maintain working knowledge of data entry requirements to provide backup coverage for Office Coordinator as needs arise.

Ridgeview offers a full line of benefits including: Medical, Dental, Vision, Retirement, Long-Term Disability, Holiday Pay, Vacation and Sick Leave, Life Insurance and Wellness Plan. Ridgeview is an approved National Health Service Corp site. Loan repayment for qualified behavioral health and primary health care providers is available. Ridgeview is an equal opportunity employer. Ridgeview conducts Background Checks, Motor Vehicle Records, License/Degree Verification, and Drug Screens at hire. Employment is contingent upon clean drug screen, background check and driving record.