RV Service Advisor

Job Description

Job Description

RV Service Advisor – Full Time – Mesa, AZ

Join a dealership where Our People Make the Difference . We are seeking a customer‑focused RV Service Advisor to support our growing service department. If you enjoy helping customers, coordinating repair work, and being part of a respected Arizona RV dealership with over 60 years of history, this is the role for you.

What You’ll Do

• Customer Service Intake — Greet customers, document concerns, and create accurate repair orders.

• Service Coordination — Work closely with technicians to ensure timely and correct repairs.

• Estimate Preparation — Provide clear and accurate parts and labor estimates.

• Status Communication — Keep customers informed throughout the repair process.

• Warranty Support — Assist with warranty claims and required documentation.

• Parts Collaboration — Coordinate with the parts department to source needed components.

• Quality Review — Verify completed work orders and ensure customer satisfaction.

• Record Management — Maintain organized and compliant service documentation.

Qualifications

• High school diploma or GED required.

• One year of dealership experience is preferred.

• Equivalent combinations of education and experience will be considered.

Compensation

Compensation is based on experience and skill. This is a salary plus commission position.

Physical Requirements

• Regularly required to stand, walk, reach, talk, and hear.

• Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.

• Must regularly lift/move up to 25 lbs and occasionally 100+ lbs .

• Vision requirements include close vision and ability to adjust focus.

• Reasonable accommodations available.

Benefits

• Health Insurance

• Dental & Vision

• 401(k)

• Sick and/or Vacation Pay

Why Work With Us

For more than 60 years , our Mesa, Arizona dealership has shared a passion for the open road. We offer unmatched customer service, ans sale and service both new and used RVs, and a workplace culture built on our mission:

“Our People Make the Difference.”

If you’re ready to join a team that values integrity, customer care, and long‑term relationships, we’d love to hear from you.