Retail Sales Associate

Membership Sales AssociateThe Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.This position requires:Sales experience and confidence (membership sales are highly valued!)Customer service experience (retail, restaurant)Computer/ Technology proficiencyA passion for dogs and dog health & wellness!Reliable transportationWillingness to work in a smoke-free environmentWe are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!Tasks:Drive membership sales through health and wellness educationDrive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail salesDevelop membership leads; Follow up with potential membersAnswer phone calls, schedule customer appointments, manage customer profiles and recordsManage cash drawer – responsible for daily cash handlingManage customer expectations; Resolve customer concerns; Retain membershipsAdhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentablePerform other tasks and duties as assigned by the Scenter ManagerCompensation: $14.00 - $15.00 per hour