Learning Specialist

Position Summary This position is responsible for the collaborative design, development and delivery of training to ensure associate competency and successful associate development. The Learning Specialist delivers classroom, virtual, and on-the-job training and coaching across all development competency areas to achieve optimal learning among a diverse population. Essential Duties Design, develop, and deliver learning experiences to meet job readiness and career development needs of both job‑seekers and Goodwill CCVA associates, including New Hire Orientation. Utilize non‑traditional and innovative approaches to deliver prepared training courses using standardized outlines, materials, and methodologies, including classroom, on‑the‑job training, refresher training, and individual coaching sessions. Measure progress and effectiveness of learning experiences to inform teaching strategies and practices to best meet diverse consumer needs. Conduct research to determine the most appropriate instructional materials based on audience. Partner with leadership across the organization to identify learning and development needs that support program needs and organizational goals aligned with the mission. Lead learning projects such as POS and Relationship Strategies, utilizing various learning platforms, learning management systems, and associate development initiatives. Order and maintain instructional materials and an adequate inventory of supplies. Provide timely execution of data entry, analysis, and reporting to inform program design, development, and delivery. Work with the Operations Manager, Learning & Development, and Instructional Curriculum Designer to develop course content, outlines, training methodologies, effectiveness measures, facilitator guides, learner guides, and multimedia visual aids. Create and recommend procedural improvements, ensuring initiatives align with organizational strategic plans. Create and coordinate training schedules with the hiring and training demands of the organization. Utilize the learning management system and other methods to input associate training records accurately and in a timely manner. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and Experience High School Diploma or GED preferred; combination of education and work experience may be considered. 1–3 years of experience in a related field preferred. No professional certifications required. Valid state driver’s license, insurance, and satisfactory driving record required. Required to pass state and federal criminal background and sex offender checks; additional CPS and LEIE background checks may be required depending on contract specifications. Ability to operate PC and databases, proficiency with Microsoft Office (Word, Excel, PowerPoint). Equal Employment Opportunity Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. #J-18808-Ljbffr GOODWILL OF CENTRAL AND COASTAL VIRGINIA INC