Case Worker - JS26-12249

Job Description

Job Description

Case Worker

Location: New York, NY
Contract: 13 Weeks
Shift: Day | Monday–Friday
Shift Time: 9:00 AM–5:00 PM
Hours: 40 Hours/Week
Pay Rate: $1,500–$1,720/Week

Responsibilities

• Provide social services and care coordination to patients, families, and individuals requiring assistance.

• Assess client needs and develop appropriate social service plans.

• Determine eligibility for applicable social and community-based services.

• Conduct face-to-face and telephone care coordination.

• Assist patients and families with healthcare and social service system navigation.

• Facilitate referrals for medical care, mental health, substance-use treatment, housing, transportation, home care, DME, hemodialysis, respite care, and other services.

• Conduct post-discharge follow-up as required.

• Provide support with facility placement activities.

• Distribute and coordinate discharge notices.

• Assist the Primary Social Worker with assigned tasks, including Next of Kin (NOK) searches .

• Provide counseling and case-related support.

• Maintain accurate and timely documentation in Epic and other required systems.

• Coordinate schedules effectively for patient engagement, field activities, follow-up, and administrative responsibilities.

• Maintain effective communication with patients, families, healthcare providers, and community organizations.

Requirements

• Bachelor's/Baccalaureate Degree from an accredited college or university.

• 3 years of relevant experience required.

• Epic experience required.

• Facility placement support experience.

• Referral facilitation experience.

• Next of Kin (NOK) search experience.

• System navigation and care coordination experience.

• Post-discharge follow-up experience.

• Strong communication, organizational, and documentation skills.

• Ability to work independently in patient-facing, field, telephonic, and administrative settings.

• English proficiency required in reading, writing, and speaking.

Core Skills

• Epic

• Facility Placement

• Referral Facilitation

• NOK Searches

• System Navigation

• Post-Discharge Follow-Up

• Care Coordination

• Patient & Family Support

• Community Resource Navigation

• Social Service Planning