Property Claims Analyst

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Responsibilities

FM Boiler Re, a division of FM, is seeking a full-time Claims Analyst position in our Malvern, PA headquarters. For nearly 140 years, FM Boiler Re has been a leading provider of equipment breakdown reinsurance and today has more than 250 treaty partnerships across North America.

This position will be responsible for evaluating claims for mechanical, electrical, or pressure system breakdown events. This position requires investigating the equipment loss claimed, establishing contact with all pertinent parties involved, conducting research of equipment claimed, and providing recommendations with our Partner Company and insured (if applicable) for either settlement or declination of the submitted claim.

This position is primarily responsible for adjusting homeowner claims with an occasional commercial or farm loss. Occasionally, this position will require the assistance in data entry/clerical duties such as establishing new losses in the FM Boiler Re claims database.

Education: College degree or equivalent job experience

Experience: Experience in the Equipment Breakdown Insurance Industry or prior experience in claims adjustment in similar or nonrelated insurance arena.

Skills/Knowledge: Must have or must obtain state adjuster licenses. Strong relationship management and customer service skills. Ability to work independently and in a team environment. Excellent interpersonal, listening, organizational, written and oral communication skills. Must be analytical and detail oriented. Must have integrity and exhibit a team-oriented attitude while establishing trust and credibility. Able to process information quickly and apply it to current business situations. Able to operate in a paperless environment.

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time.

FM is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.