Dental Admin and Care Coordinator

Job Description

Job Description

Front Office Administrator & Scheduling Coordinator

Clive, IA | Kimball & Beecher Family Dentistry

Kimball & Beecher Family Dentistry is looking for a detail-oriented and dependable Front Office Administrator & Scheduling Coordinator to support patient care, scheduling, and daily office operations across our practice.

This is a key role on our team. You help keep the schedule running smoothly, support patient financial coordination, and ensure every patient experience feels organized and welcoming from start to finish.

• Schedule and manage patient appointments and treatment coordination
• Answer phones, emails, and patient inquiries in a professional and helpful manner
• Assist patients with billing, insurance, and financial questions
• Submit and manage insurance claims and follow up on outstanding issues
• Collect payments and maintain accurate patient account records
• Track cancellations, broken appointments, and maintain schedule flow
• Send and document referrals and patient correspondence
• Help ensure the front office is organized, efficient, and welcoming

• You are reliable, consistent, and take ownership of your work
• You stay organized and calm in a busy environment
• You communicate clearly and professionally with patients and team members
• You are detail-oriented, especially with financial and insurance information
• You understand that your role directly impacts the flow of the entire practice

• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment
• Positive, team-focused attitude
• Dental or medical office experience preferred, but not required (we will train the right person)

Kimball & Beecher is a leading privately owned dental practice in Iowa known for high-quality patient care and a strong, supportive team culture. We are committed to creating a welcoming environment for patients and a professional workplace where team members can succeed and grow.

• Health insurance
• Paid time off
• Retirement plan (401k)
• Dental benefits for employee and family
• Scrubs provided
• Bi-weekly pay schedule
• Supportive leadership and team culture
• Opportunities for growth within the organization