Business Systems Architect

Job Description

Job Description

** Why This Role Matters **

The LifeFile implementation is the company’s top strategic technology initiative. You will lead the migration from PK Compounder, customize LifeFile to support high-volume compounding workflows, and build the integrations and automation necessary to scale the business.

Long term, this role evolves into the senior systems authority for the enterprise — helping shape technology strategy across pharmacy operations, finance, sales, and corporate systems.

This is an opportunity to help design the future-state technology ecosystem of a growing healthcare organization.

** What You’ll Do **

** Lead a High-Impact System Implementation: **

· Own the end-to-end implementation of LifeFile

· Lead migration from PK Compounder, including data validation and cleanup

· Configure and customize LifeFile to improve pharmacy efficiency and scalability

· Serve as the internal subject matter expert on pharmacy systems during and after implementation

· Partner cross-functionally to support operational growth initiatives

** Build Systems & Integrations **

· Design, build, and maintain API integrations across internal systems and external partners

· Implement automation workflows and webhooks to eliminate manual processes

· Evaluate integration requests and determine the best technical solution

· Improve data flow, reporting accuracy, and system connectivity across the organization

** Shape Enterprise Technology Strategy **

· Evaluate current systems and identify opportunities for improvement and consolidation

· Maintain system architecture documentation and data flow maps

· Support future implementations including CRM, VoIP, ERP, and other operational systems

· Advise leadership on cloud vs. on-prem infrastructure decisions within a regulated healthcare environment

** Support Compliance & IT Operations **

· Help ensure systems align with HIPAA, SOC II, and cybersecurity standards

· Author IT SOPs, policies, and process documentation

· Lead annual IT risk assessments and access control management

· Partner with compliance and leadership teams on long-term governance and scalability

** What We’re Looking For **

** Required Experience: **

· 5+ years in systems administration, business systems, or IT operations

· Hands-on API integration and automation experience

· Experience leading a major system implementation and data migration

· Strong understanding of infrastructure fundamentals, networking, and cloud/on-prem architecture

· Experience working within HIPAA and/or SOC II environments

· Ability to communicate technical concepts clearly to non-technical stakeholders

** Bonus Points For **

· LifeFile implementation or customization experience

· PK Compounder migration experience

· Experience with pharmacy management systems

· Healthcare or regulated industry experience

· Experience supporting rapidly growing organizations

** Who Thrives Here **

You are someone who likes to build — not just coordinate.

You enjoy solving operational problems through technology, digging into systems, and owning outcomes from start to finish. You are equally comfortable writing documentation, troubleshooting integrations, cleaning migration data, and advising leadership on long-term systems strategy.

You want a role where your work directly impacts growth, efficiency, and the future direction of the company.

** Compensation & Benefits **

· Competitive base salary based on experience

· Health, dental, and vision insurance

· Competitive PTO policy

· Significant opportunity for growth into Senior Manager or Director-level leadership as the company scales

Company Description

Midwest Compounders Pharmacy (MWC) is a growing 503A sterile and non-sterile compounding pharmacy specializing in GLP-1 medications, hormone replacement therapy (HRT), and functional medicine. We are passionate about delivering exceptional service and personalized care to both patients and providers in a highly regulated healthcare environment.

We are seeking a Customer Service Representative who thrives in a fast-paced setting, communicates with professionalism and empathy, and takes ownership of resolving issues from start to finish.

This is not a typical call center role — you will play an important part in protecting provider relationships, supporting patient care, and ensuring a seamless pharmacy experience.

Company Description

Midwest Compounders Pharmacy (MWC) is a growing 503A sterile and non-sterile compounding pharmacy specializing in GLP-1 medications, hormone replacement therapy (HRT), and functional medicine. We are passionate about delivering exceptional service and personalized care to both patients and providers in a highly regulated healthcare environment.\r\n\r\nWe are seeking a Customer Service Representative who thrives in a fast-paced setting, communicates with professionalism and empathy, and takes ownership of resolving issues from start to finish.\r\n\r\nThis is not a typical call center role — you will play an important part in protecting provider relationships, supporting patient care, and ensuring a seamless pharmacy experience.