Asset Protection Agent

Asset Protection Agent (Part-time)

At Disney, we are storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the worlda passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiencesand we are constantly looking for new ways to enhance and protect these exciting experiences!

We are seeking an Asset Protection Specialist to aid the Disney Store Cast in supporting a safe and secure environment for Cast Members and Guests! This is accomplished through proactive deterrence, identification, and resolution associated with suspicious activity and potential unsafe behaviors.

This role reports to the Asset Protection Manager with daily oversight by Store Leadership and is located at the Citadel Outlets-100 Citadel, Suite 408, Commerce, CA.

What You Will Do

• Acts as a visible deterrent to potential risk at store entrances/exits and throughout site maintaining high visibility, monitoring for, responding to and escalating incidents of suspicious activity, unsafe behaviors and other potential workplace security concerns
• Utilizes specialized training related to Retail Counter-Terrorism and TWDC Workplace Security Programs to identify, deter and report associated activity such as but not limited to aggressive/escalated behavior, civil unrest protests, imminent threat, terrorism, etc.
• Conducts onsite security/safety inspections in person (and via CCTV where applicable), responding to and escalating identified risks to Store Leadership and Corporate Asset Protection (Loss Prevention)/Safety
• Supports emergency preparedness and crisis response programs to help mitigate potential impacts, support Cast and Guest needs and promote a risk adverse culture
• Supports Store Leadership with deterrence and response to aggressive theft activity/organized retail crime, escalated Guest interactions and assists store Cast with response to Electronic Article Surveillance (EAS) activations when needed
• Conducts 24/7 camera and alarm monitoring (where applicable), related incident notification, investigation, trend analysis and case management documentation
• Conducts Cast Member and vendor site access security screening related to bag/package/coat inspections
• Acts as law enforcement liaison and security/safety point of contact for regional industry and TWDC partners at the direction of Corporate Asset Protection/Safety
• Demonstrates and acts in accordance with Disney values, behaviors and guidelines

Here's What You Will Need To Be Successful In This Role

• +3 year of Asset Protection /Loss Prevention/Security experience within a retail environment or the Hospitality field
• Attention to detail, ability to prioritize and tasks
• Demonstrated time management and organizational skills
• Excellent verbal and written communication skills
• Demonstrated success in working in a team environment
• Job may require lifting boxes that weigh up to 40 pounds and climbing a ladder
• Must be able to provide full availability to work any schedule on Friday, Saturday and Sunday along with a few shifts during the week OR full availability

It Would Be A Plus If You Had These Skills

• +5 years Asset Protection /Loss Prevention/Security experience within a retail environment
• Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices
• Has an understanding of basic Safety practices and procedures and working knowledge and experience utilizing retail CCTV systems

Education Is Important To Us, Here Is What We Are Looking For

• High School Diploma or equivalent required
• Preferred degree within Criminal Justice, Public Safety, or similar related fields

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide.