Eastern Community Manager

Job Description

Job Description

Who We Are:

Mem Global is where Jewish young adults in their 20s and early 30s come to connect, explore, and create meaningful Jewish experiences with their peers. As the umbrella brand for our global suite of programs, Mem Global supports young adults as they bring Judaism to life through thousands of peer-driven gatherings across 25+ countries each year. We're all about creating spaces where Jewish young adults can lead, embrace, learn, and build the kind of community that will build a strong and vibrant Jewish future for all of us.

Mem Global is searching for an Eastern Community Manager to manage and enable our community builders to be leaders in creating meaningful, welcoming experiences that serve the young adult Jewish community in their city.

The Eastern Community Manager is a member of the Resident Support team and is responsible for supporting residents in Houses and Pods. This individual works to achieve program goals by recruiting new community builders, tracking KPI metrics for their Moishe Houses and Pods, connecting residents to resources and additional Mem Global opportunities, and developing a strong knowledge base about young adult life in their regional communities. This position reports to the Director, House & Pod Programs, Operations and Strategy.   

Who You Are and What You'll Do:

• You understand and believe in our mission and bring creativity, innovation, and hard work to our team.
• You have a passion for community of any kind, place high value in being part of a strong team, and want to be part of a dynamic, inspirational organization.
• You are a skilled relationship builder and conversationalist.
• You are excited about serving as a mentor and manager to a diverse pool of House and Pod residents.
• You are innovative and have a demonstrated ability to "think out of the box". 
• You are a creative and efficient problem-solver . 
• You're a great mentor and facilitator. You guide Moishe House and Pod residents to create meaningful, programs, strong communities through brainstorming, training, setting goals, celebrating success, problem-solving, and creating and maintaining meaningful relationships with community members and local partners. (30%) 
• You're a strong networker. You're the one who strikes up a conversation with anyone. And it's not just small talk; you enjoy learning about people and what motivates them. You'll develop individual relationships with Moishe House and Pod residents through remote interactions, site visits, and facilitating skills development. You'll recruit residents for new and existing Moishe Houses and Pods through your social networks and by building connections in your region. Your written, analytical skills, and organizational skills are just as strong as your verbal ones. (40%) 
• You're organized and a problem solver. We are a small team with a huge impact. You'll help manage the financial data and administrative tasks that enable dozens of community builders to create hundreds of gatherings, evaluate and create plans to mitigate risk and work on several projects simultaneously.  (20%) 
• You've got a variety of skills and love a fast-paced opportunity. You'll lead and facilitate special projects based on departmental need, your expertise, and your interests such as: facilitating sessions at conferences or retreats, growing your understanding of young adults, and improving departmental processes. (10%)  
• You have previous knowledge of using Salesforce and Monday.com (not required, we are happy to teach you!) 
• You have a bachelor's degree or four additional years of work experience.  
• You have at least three years full-time post-undergraduate professional work experience . Mem Global seeks employees from diverse backgrounds and life experiences that can serve our community builders.  
• You're able to be flexible with your work hours , working shortened daytime office hours with nights and weekends as needed. 
• You have eligibility to work in the United States without employer sponsorship.
• You have familiarity with Mem Global as staff, resident, host and/or community member (preferred).    
• You embrace and demonstrate our Identity Statements and the Mem Mindset: Be the Difference, Connect & Listen, Invest Wisely, Embrace the Unknown, Own It!, Value People, and Work Well, Live Well, and Have Fun!

The Fine Print:

The Eastern Community Manager is a full-time, year-round position, and requires weekday hours plus occasional weekends or evenings, and regular travel to complete job requirements.  The position is supervised by the Director, House and Pod Programs, Operations and Strategy, and works either out of our hub office in NYC or D.C., or remotely from Boston, Massachusetts.

In our hub offices, our team works a hybrid schedule where employees can choose to work remotely 2 days per week and collaborate in-person with coworkers the rest of the week. 

How Mem Global Takes Care of You:

• Healthcare : Health, vision, dental, and mental health benefits
• Time off : 15 days paid time off (PTO) per year that increases with continued employment (additional benefits for former Hillel and BBYO employees through the Talent Alliance) PLUS 5 Personal WellBeing Days, office closures, and up to 7 floating holidays for Jewish and US holidays
• 401(k) : 100% match on the first 3% plus an additional 50% matching on the 4th percent%; matching starts immediately after hire
• Flexible Spending Account options
• Paid Parental Leave
• Quarterly paid day of service to give back to your community!
• Highly qualified, creative, and go-getter teammates and a dedicated supervisor

How Mem Global Pays You:

The starting salary range for this full-time exempt position is:

• All available locations: $59,000 - $73,000
• Your specific salary within these ranges will take into consideration education, experience and regional location.

If you have more experience and/or are targeting a different salary range, let's talk!

How Mem Global Invests in You:

• $750 USD annual professional development fund
• Jewish Learning Collaborative: One-on-one Jewish learning with an approved educator of your choice
• Local and in-house professional learning opportunities
• Opportunities for advancement through career pathing planning

All voices are needed at Mem Global (please see our identity statements for more details). Every new member of the Mem Global team is an opportunity for us to introduce fresh perspectives, talent, and skills into both our professional team and our communities. We look for employees from diverse backgrounds, faiths, and life experiences to join our global team.

Mem Global is proud to be an equal opportunity employer and is committed to building a diverse and inclusive workplace. We prohibit discrimination and harassment of any type and provide equal employment opportunities to employees and applicants without regard to any characteristic protected under federal, state or local law (including the California Fair Employment and Housing Act). We consider all qualified applicants based on skills, experience, and alignment with our mission. Mem Global is committed to ensuring an accessible and inclusive hiring process . If you need an accommodation at any point in the application or interview process, please email [View email address on us.fitly.work]. We will provide reasonable accommodations in accordance with applicable law and engage in a timely, good‑faith interactive process to identify effective solutions.

Possible Steps in Our Hiring Process:
Step 1: Apply with your resume and cover letter at the bottom of the job posting here, and you'll hear back from us!
Step 2: Video interview using a web-based platform
Step 3: Skills assessment, and interview(s) with the hiring manager(s)
Step 4: We'll check your references to hear about your past experience
Step 5: Get an offer letter, sign it, start your Mem Global journey!