[US HQ] Learning Experience Platform Manager

Learning Experience Platform Manager, Global Value Stream (US)
The Learning Experience Platform Manager is a critical, hands-on role responsible for the successful creation of all new training materials for onsite and online distribution across multiple disciplines. You will serve as the primary owner, coordinating with various teams and pyramids while evaluating risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, time management discipline, and stakeholder communication expertise.
You will.....

• Serves as the primary point of contact from the Global Value Stream organization for development of all training programs for Distribution Centers and centralized offices, and as needed for other ancillary partners.
• Ensure proper roll out and training plan execution with the local team responsible for content distribution.
• Develop comprehensive plans, including scope definition, detailed work breakdown structures, schedules, and resource allocation.
• Coordinate and drive alignment across internal teams (Operations, OpEX, Training, HR, Safety et al) to meet expected timelines.
• Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
• Document and standardize content request processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.

You Have.....

• Proven experience (5+ years) in content creation, preferably with digital/AI experience, within e-commerce, culinary or manufacturing environments.
• Demonstrated success in managing multi-discipline projects simultaneously and across multiple facilities, in a fast paced, time sensitive environment.
• Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
• Ability to travel frequently (up to 50-75%) to sites, including internationally during critical project phases.
• Familiarity with material handling equipment (MHE), culinary standards, and/or warehouse protocols is highly desirable.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

FOR CO POSTINGS (REMOVE IF N/A):

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

• Dates of birth
• Dates of attendance at educational institutions
• Dates of graduation

Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.

Colorado Pay Range

$94,815-$109,650 USD

Newark, NJ Pay Range

$101,430-$117,300 USD

Illinois Pay Range

$94,815-$109,650 USD