Restaurant Manager

Company Description Waffle House, Inc. has been serving Good Food Fast® since 1955, growing from a single restaurant in Avondale Estates, GA to more than 1,900 locations across 25 states. The company provides long-term career paths for over 40,000 employees and is known for a strong culture of promoting from within. Waffle House is committed to serving great food and caring for both customers and associates, remaining open and welcoming at all hours of the day and night. The brand is recognized nationwide and supported by a loyal customer base. Candidates can learn more about careers and culture by visiting and following Waffle House on LinkedIn. Role Description The Restaurant Manager role at Waffle House in Brandon, MS is a full-time, on-site position responsible for leading daily restaurant operations. This role oversees team members, ensures high standards of food quality and safety, and maintains a clean, welcoming environment for guests. The manager handles scheduling, training, hiring, and performance coaching, while monitoring sales, costs, and inventory to meet operational and financial goals. Day-to-day responsibilities include engaging with customers, resolving issues, upholding company policies, and modeling Waffle House values on every shift. This position also collaborates with district leadership to implement initiatives, support continuous improvement, and develop team members for future roles. Qualifications Strong focus on Customer Satisfaction and Customer Service, with the ability to build repeat business and resolve concerns promptly. Effective Communication skills for interacting with guests, team members, and leadership, including clear direction and feedback. Experience with Hiring, including interviewing, selecting, and onboarding team members in a fast-paced environment. Knowledge of Food & Beverage operations, including food safety, quality standards, and basic restaurant financials. Previous restaurant or hospitality management experience, preferably in high-volume, casual dining. Ability to work varied shifts, including nights, weekends, and holidays, and stand for extended periods. Proven leadership skills, including team motivation, conflict resolution, and coaching for performance. High school diploma or equivalent required; additional education in business, hospitality, or related fields is a plus. #J-18808-Ljbffr