Front Desk Coordinator

Job Description

Job Description

Front Desk Coordinator

We are looking for an experienced Front Desk Coordinator to support daily office operations for a well-established company in the Real Estate & Property industry in Highlands Ranch, Colorado. This Contract position is ideal for someone who enjoys creating a welcoming front-office experience while keeping communication and administrative workflows organized. The right candidate will bring strong customer service skills, confidence handling inbound calls, and the ability to manage a variety of receptionist and clerical tasks in a fast-paced setting.

Responsibilities:

• Manage the front desk by welcoming visitors, confirming arrivals, and ensuring guests are directed appropriately.

• Receive incoming phone calls, determine the nature of each inquiry, and route calls to the correct team members.

• Gather key details from callers and communicate accurate information to the appropriate contact for follow-up or resolution.

• Process incoming mail and assist with routine office support duties such as copying, scanning, filing, and faxing documents.

• Maintain and update tracking sheets, logs, and other administrative records with accuracy and timeliness.

• Provide day-to-day administrative assistance to the team and take on additional support tasks as priorities shift.

• At least 1 year of experience in a front desk, receptionist, call center, or similar customer-facing role.

• Strong verbal and written communication skills with the ability to interact effectively with visitors, callers, and internal staff.

• Solid organizational skills and the ability to manage multiple responsibilities efficiently.

• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.

• Experience handling inbound calls and delivering responsive customer service.

• Ability to remain calm and attentive when working with challenging or frustrated callers.