Sales & Design Consultant

Job Description

Job Description

Coastal Pools is one of the area’s leading custom pool builders, dedicated to making an impact and creating an extraordinary experience for our customers — building quality pools, providing exceptional service, giving back to the communities where we work and live, and fostering a culture of opportunity and growth for our Associates throughout their careers. We’ve been recognized as 2026 Best of Annapolis & Eastern Shore and consistently rank among the top pool builders in the region.

The Role at a Glance

The Sales & Design Consultant sells and designs custom swimming pools — turning a customer’s vision into a stunning design and a signed contract. This role blends excellent communication, deep product knowledge, design proficiency (Structure Studios), and the ability to understand and deliver on what each customer really wants.

You own the customer relationship from first meeting through contract: understanding their needs and budget, assessing the site, designing the pool in 2D and 3D, presenting with impact, and preparing accurate proposals — all while delivering a white-glove experience that earns referrals.

What You’ll Own

Customer Interaction

• Engage customers in person, by phone, and email to understand their pool-related needs.
• Answer inquiries with detailed information on options, features, and pricing; address concerns and objections.
• Meet with clients to understand preferences, requirements, and budget; gather site information (topography, structures, utilities).

Conceptualization & Design

• Develop creative pool design concepts that align with client preferences and site constraints.
• Use design software (Structure Studios) to create detailed 2D and 3D renderings.
• Integrate landscaping and hardscaping; incorporate client feedback into revisions.

Sales Presentations & Proposals

• Create and deliver compelling, customized sales presentations that highlight unique value.
• Prepare accurate, detailed quotes including all relevant costs; tailor proposals to the customer.
• Clearly articulate the value proposition and close the sale.

Collaboration & Expertise

• Coordinate with production and service for a seamless customer experience and clean handoff.
• Communicate customer expectations and specifications to relevant teams.
• Stay current on industry trends, products, and design innovations; provide expert advice.

Who Thrives in This Role

You’re a natural at connecting with people and bringing ideas to life. You listen well, you design with creativity and precision, and you can present and close with confidence. You’re comfortable with design software and budgets, and you own your pipeline and your customer relationships.

You take pride in a beautiful design, a clean proposal, and a customer who can’t wait to tell their friends about their experience.

Must-Have Skills & Abilities

• Consultative selling — you understand needs and close with a tailored value proposition.

• Design proficiency — you create compelling 2D/3D designs (Structure Studios).

• Product knowledge — deep understanding of pool options, features, and construction basics.

• Proposal & quoting accuracy — you build precise, complete quotes.

• Communication & presentation — you present with impact and handle objections.

• Customer experience — you deliver a white-glove experience that earns referrals.

• Pipeline ownership — you manage your customers and follow-up in JobTread.

Strongly Preferred

• Proven sales and/or design experience, ideally in pools, construction, or home improvement.

• Proficiency in Structure Studios or comparable 3D design software.

• JobTread experience and strong proposal skills.

• A portfolio of designs or a track record of sales results.

We believe great people deserve more than just a great place to work. Our competitive compensation and benefits package may include:

• Competitive base salary + performance-based incentive opportunity
• Medical, dental & vision insurance
• Retirement with company match
• Paid time off & paid holidays
• Company-paid life insurance
• Professional development & training opportunities
• Company-provided technology/tools
• Mileage reimbursement or vehicle allowance, as applicable
• Career growth and advancement opportunities
• Employee recognition & company events
• A collaborative, team-focused work environment
• The opportunity to make a meaningful impact in a growing organization