SUPERVISORY MEDICAL SUPPORT ASSISTANT

Job Title

Major Duties: -Assigns and evaluates the work of subordinate staff. -Resolves complex problems to ensure patient services are met. -Evaluates new products, equipment, and systems in order to make recommendations for improved operations. -Identifies educational or training needs of staff. -Makes final decision on selections for vacant positions. -Evaluates performance and takes disciplinary action when necessary. -Responsible for planning and directing the activities of the MSA's. -Extracts and analyzes data in order to provide reports in support of performance measures to senior management. -Plans and organizes work to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments. -Reports backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record. -Responsible for maintaining the confidentiality of information obtained to carry out required duties. -Communicates with physicians, case managers, and other allied health professional staff. -Works independently making decisions based on guidelines, precedents and regulations. -Other related duties as assigned.

Work Schedule: Monday- Friday 8:00am -4:30pm and every other weekend.

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 08103F

Relocation/Recruitment Incentives: NOT AUTHORIZED

Permanent Change of Station (PCS): Not Authorized

Pay: Competitive salary and regular salary increases.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).

PCS Appraised Value Offer (AVO): Not Authorized