Product Owner / Lead System Analyst
UST Global
Product Owner / Lead System AnalystThe RoleThe Product Owner / Lead System Analyst bridges business objectives and technology solutions within a fast-paced Agile environment. This role works with business stakeholders, product teams, architects, and development teams to define product vision, gather and analyze requirements, manage the product backlog, and ensure successful delivery of business solutions. Strong stakeholder management, communication skills, and the ability to collaborate with cross-functional and distributed teams are essential.What You’ll Do· Act as the primary liaison between business stakeholders and development teams.· Own, prioritize, and manage the product backlog.· Gather, analyze, document, and validate business and system requirements.· Translate business needs into detailed user stories, acceptance criteria, and functional specifications.· Facilitate Agile ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives.· Work closely with Scrum Masters, Developers, QA teams, and Architects to ensure successful product delivery.· Define product roadmaps and support strategic planning initiatives.· Conduct impact analysis, gap analysis, and process improvement activities.· Collaborate with UX/UI teams to enhance customer experience and usability.· Support UAT activities and ensure solutions meet business expectations.· Monitor product performance and recommend enhancements based on business feedback and metrics.This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.What You NeedRequired· Strong experience as a Product Owner, Business Analyst, or System Analyst.· Expertise in Agile/Scrum methodology and Product Lifecycle Management.· Experience managing and prioritizing product backlogs.· Proficiency in requirement elicitation, analysis, and documentation.· Strong knowledge of user stories, use cases, workflow diagrams, and acceptance criteria.· Experience with JIRA, Confluence, Azure DevOps, or similar tools.· Excellent stakeholder management and communication skills.· Strong analytical, problem-solving, and decision-making abilities.· Experience working with cross-functional and distributed teams.· 8+ to 12+ years of relevant experience.· Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field.Preferred· Healthcare domain experience (highly preferred).· Knowledge of APIs, integrations, and system architecture concepts.· Experience with digital transformation and enterprise applications.· Familiarity with SQL and data analysis.· Certification such as CSPO, SAFe POPM, PMI-PBA, or CBAP is an advantage.Location & CompensationCompensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.Role Location: RemoteCompensation Range: $106,000 - $159,000Who We AreSince 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .BenefitsFull-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.As part of our recruitment process, UST may use AI or automated tools to support activities such as application screening, scheduling, or interview assistance. All hiring decisions are made by our recruitment team. Where applicable law requires it, further notice will be provided separately.Equal Employment Opportunity StatementUST is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.#UST
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