Senior Order-to-Cash Business Analyst

Duration: Long-term contract

Position: Senior Order-to-Cash (O2C) Business Analyst

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Position Overview:

We are looking for a strong O2C business analyst with strong end-to-end knowledge of the Order-to-Cash business process. This individual will work directly with business stakeholders to understand current processes, gather and document requirements, identify business needs, and help drive solutions across the O2C lifecycle.

The ideal candidate is a senior, self-directed Business Analyst who can independently lead business discussions, ask the right questions, and take ownership of requirements and deliverables with minimal hand-holding.

Key Responsibilities:

• Lead discussions and working sessions with business stakeholders across the end-to-end Order-to-Cash process
• Gather, analyze, clarify, and document business requirements
• Understand current-state business processes and help define future-state requirements
• Identify process gaps, dependencies, issues, and opportunities for improvement
• Translate business needs into clear functional/business requirements for technical and project teams
• Coordinate with business, functional, and technical stakeholders throughout the project lifecycle
• Facilitate requirements workshops and drive discussions to decisions and actionable next steps
• Maintain requirements, process documentation, decisions, issues, and follow-up items
• Take ownership of assigned O2C workstreams and independently drive activities to completion
• Serve as a bridge between business users and project/technology teams

Required Skills & Experience:

• Strong end-to-end Order-to-Cash (O2C) business process knowledge
• Senior-level Business Analyst / Business Process Analyst experience
• Demonstrated experience independently leading requirements-gathering sessions and stakeholder discussions
• Strong requirements elicitation, analysis, and documentation skills
• Ability to understand business processes, identify gaps, and translate business needs into actionable requirements
• Excellent verbal and written xhyhwjd communication skills
• Strong stakeholder-management and facilitation skills
• Ability to work independently and take ownership with minimal supervision

Preferred:

• Experience working in an SAP environment, ideally SAP S/4HANA
• Experience supporting large-scale ERP or business-transformation initiatives
• Experience with complex enterprise Order-to-Cash processes

Key O2C Areas:

• Candidates should be comfortable discussing the O2C lifecycle, including areas such as:
• Customer/Order Management ? Pricing ? Credit ? Fulfillment/Delivery ? Shipping ? Billing/Invoicing ? Accounts Receivable/Payment ? Returns/Credits/Disputes