Administrative Assistant

Administrative Assistant

Our client, a Retail and Departmental Stores company, is looking for an Administrative Assistant for their Moline, IL location.

Responsibilities:

• Produce, update, and provide best practice support on a wide range of Microsoft documents, databases, and other departmental systems.
• Schedule appointments, make arrangements for meetings and conferences, and organize travel plans, following instructions to ensure more senior colleagues or a senior executive make the best use of their time.
• Prepare routine letters, email, minutes of meetings, and reports for approval by more senior colleagues or a senior executive.
• Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
• Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally on a regular basis to convey requests, provide instructions, or obtain information on behalf of a senior colleague.
• Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Support others by carrying out a range of procurement activities. Involves following established procedures.
• Schedules meetings, coordinates travel arrangements, and maintains appointment calendars on behalf of department managers or supervisors; may coordinate meeting amenities (i.e. refreshments, etc.).
• Researches, resolves and responds to inquiries/concerns from internal and/or external customers.
• Escalates complex issues for resolution as appropriate. Gathers, creates, maintains and/or summarizes potentially sensitive or confidential data from various sources in order to complete reports and special projects and/or provide timely information to various customers.
• Distributes information as appropriate to department members or internal/external customers.
• May perform analysis of data and resolve discrepancies following prescribed procedures. Updates and maintains databases, systems applications or files to ensure accurate and current information is available for use by others.
• May develop and maintain more complex web sites with the assistance of basic web-publishing software applications.
• Receives and refers visitors and telephone callers within the department, which may require referring calls to different divisions, countries, or companies in multiple languages. May organize/maintain records of Supervisor's or others' projects and correspondence, following up on pending items; may facilitate/organize workflow through the supervisor's office, ensuring follow-up items are addressed.
• May create and maintain sensitive department records; uses data to prepare letters and memoranda at the direction of the supervisor or for supervisor's signature, and prepares documents for distribution.
• Conveys supervisor's instructions and requirements to others, and exchanges information with senior managers on the supervisor's behalf.

Requirements:

• Experience with Microsoft Office; proficient with excel
• Excellent communication skills
• Strong organizational skills
• SAP experience preferred, not required.
• Will consider recent college graduates that meet the other requirements

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities