Therapy Call Center Representative

Primary Responsibilities/Requirements Place outgoing calls to patients to set up physical therapy appointments Answer all incoming phone calls to the call center Ability to communicate professionally, both oral and written for clear, legible messages Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outgoing callers Schedule appointments for all physical therapy clinics at TOC Highly motivated with the ability to work under pressure Positive, teamwork attitude Assist with any other task assigned This position will require you to spend extensive amounts of time on the phone with patient Strong customer service skills and problem solving Knowledge of data entry and excel a plus Must Also Possess Ability to work under pressure and meet deadlines Outstanding organizational, verbal and writing skills Independent and highly motivated Initiative and self-discipline Proven positive, teamwork attitude in work history Physical Demands Must be able to use arms, hands, and fingers skillfully Constant sitting for long periods of time Must be agile and able to work efficiently in space limited areas Consistently work at a productive pace Must readily adapt to frequent treatment schedule changes #J-18808-Ljbffr