Business Analyst

Q2 Business Analyst

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Q2 is seeking a professional Business Analyst to support the Implementation department. As a support member of the implementation team, the candidate must understand the project management life cycle as well as experience in business analysis. The ideal candidate will have experience as a business analyst in an online banking environment. The analyst will create, develop, plan, write and manage Quotes, Statements of Work (SOW), and additional discovery-type documents required by the Implementation team during the Implementation process. The Analyst also conducts interviews with various SMEs, Financial Institutions and technical staff to gather and verify data for responses.

A Typical Day:

• Work with customers and vendors to define business requirements
• Create requirements and dataflows that bridge business requirements and technical requirements
• Document and communicate business requirements to the Q2 development teams to obtain the level of effort
• Create and maintain documentation that both defines the scope and provides a clear understanding for the development team of what is being developed
• Work effectively in an agile environment
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

Bring Your Passion, Do What You Love. Here's What We're Looking For:

• Typically requires a Bachelor's degree in (relevant degree) and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
• Salesforce experience is preferred including the ability to navigate, maintain, and update data within the platform.
• Strong analytical and problem solving & leadership skills
• Excellent verbal, written and interpersonal skills
• Ability to work on multiple projects/assignments concurrently under aggressive deadlines
• Self-starter with proven ability to deliver results
• Experience with RFP software/processes; proficiency in MS Office required
• Professional knowledge and understanding of the project management lifecycle and financial services

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – "You Earned it"

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements