Property Manager - The Pines - Sharonville Area

Job Description

Job Description

Rookwood Properties is a diversified developer, owner, and manager of both residential and commercial properties in Ohio, Kentucky, and South Carolina. Established in 1966, Rookwood Properties takes pride in delivering professional service, a responsive and dedicated staff, and meticulous attention to detail. Whether you are seeking office, retail, or warehouse space, or an apartment, Rookwood Properties provides exceptional value in the market.

Join us and take advantage of the benefits you deserve!  

• As a full-time employee, you will receive a competitive salary and comprehensive medical, dental, and vision insurance coverage.
• Work-Life Balance You’ll Love: Generous PTO hours, MyTime hours, Floating Holidays hours, paid holidays, Volunteer Time Off (VTO), and more!
• $40,000 Company-paid life insurance with an option for supplemental life insurance.
• Company-paid short-term and long-term disability benefits.
• 401(k) retirement savings plan with company-matched contributions.
• Employee Housing discounts!
• $50 monthly cell phone reimbursement.
• $450 annual Health and Wellness reimbursement. 
• Continuing Education Tuition Assistance.
• Mileage reimbursement.
• Pet Insurance.
• EAP – Employee Assistance Program.
• Opportunities for career growth and professional development, as well as company-sponsored events.

Position: Full-time Property Manager - with Great Benefits and Perks!

Location: The Pines, Midpine Drive, Sharonville, OH 45241

Salary: $65,000 to $68,000 (based on experience and qualifications) + Commissions! 

We are seeking a results-oriented, positive-minded professional to fill the Property Manager position at our Pines property. The ideal candidate will possess strong sales skills, a customer-focused approach, and an optimistic outlook. As the Property Manager, you will oversee property operations, including management, leasing, resident satisfaction, and customer service. Your primary goal will be to maximize occupancy and renewal rates.

KEY RESPONSIBILITIES 

• Hire, train, supervise, and support the ongoing professional development of all on-site personnel.
• Implement and ensure compliance with company policies and procedures for both personnel and residents.
• Maintain accurate and up-to-date resident files and digital records.
• Foster excellent customer service and positive relationships with residents to ensure an exceptional living experience.
• Address all site and resident issues promptly by managing maintenance and leasing operations, including overseeing scheduling and turnover procedures.
• Maintain professional relationships with suppliers, vendors, and other departments.
• Conduct regular inspections to uphold high curb appeal standards and identify areas for improvement or maintenance needs, ensuring the property's overall upkeep and attractiveness.
• Develop and implement plans to maximize occupancy rates and generate revenue through resident retention strategies and targeted marketing initiatives.
• Gather and compile information for market surveys.
• Oversee the entire tenant move-in and move-out process, which includes reviewing and approving lease applications and accurately preparing all lease-related paperwork.
• Develop budgets, prepare financial reports, and ensure the timely completion of administrative tasks.

QUALIFICATIONS

• Previous experience in leasing or property management. (2+ years)
• Strong proficiency in Microsoft Office required.
• Strong communication and interpersonal skills required.
• Demonstrated Sales and/or Customer Service Skills.
• Experience with property management software, preferably Rent Manager.
• Familiarity with data entry, phone etiquette, and email correspondence.
• Ability to operate within budget constraints and purchasing guidelines.
• Excellent organizational and multitasking abilities.
• Proficiency with basic computer programs, including Microsoft Office.
• Having a good understanding of Fair Housing regulations is strongly preferred.

*A valid driver's license is required, along with satisfactory background and MVR (motor vehicle report) checks.

EEO Statement: Rookwood Properties is an Equal Opportunity Employer (EOE) that values and respects a diverse and inclusive workforce. The company's policy is to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.  We recognize that diversity and inclusion are key drivers of our company's success.

To learn more about Rookwood Properties, visit our website at