Manager, Strategic Pharmacy Analyst

RxBenefits is hiring! As part of the Revenue Operations organization, the Manager, Strategic Pharmacy Analyst (SPA), will manage a team of diverse and highly skilled analysts who are consultative business partners to our Business Development teams.

This role will be primarily responsible for leading, managing, and coaching a team of 3-6 Strategic Pharmacy Analysts to include reviewing the accuracy and custom caveats in SPA analytical reporting, coaching SPAs on pipeline management, managing team workload, overseeing the SPAs operational process for new prospective clients, developing solutions to process roadblocks for the department, and lead initiatives for the widespread achievement of the team to provide exceptional support to the Business Development organization in achieving their sales goals.

The Manager may work remotely or in our Birmingham, AL headquarters.

Essential Job Responsibilities Include:

• Partner with Revenue Operations and Business Development leadership to set clear goals for the team in alignment with territory assignments and pipeline management to support closing new lives.

• Partner with Client Onboarding, Product Development, Marketing, Account Management, PBM Relations, Broker Relations, Finance, and various other RxBenefits departments to maintain operational alignment for the SPA team.

• Display a deep understanding of RxBenefits, the role we play in the market, and act as a liaison between vendors, PBM partners, and internal departments where applicable.

• Maintain and improve upon a strong small team culture including a culture of accountability by reinforcing the roles and responsibilities of your team and the RxBenefits Core Values.

• Meet with direct reports on a weekly basis to review their progress towards goals, provide mentorship, discuss areas of improvement, build strong rapport, and coach toward self-sufficiency for mastering their role and responsibilities.

• Work closely with department leadership to drive a training plan focused on developing and reinforcing critical competencies including mastery of excel for all reporting, new product impacts on pharmacy utilization, and developing process updates for accuracy and efficiency.

• Work closely with department leadership to establish the future evolution of the SPA function in an increasingly complex and competitive marketplace.

• Be exceptionally open and proactive to address problems, provide creative solutions, and present clear recommendations that coalesce across RxBenefits departments and the SPA and Financial Analyst team.

• Oversee new opportunities for the SPAs on your team including Salesforce (SFDC) completeness, turnaround time, and analytics accuracy where applicable.

• Directly Manage a Team of SPAs to ensure your direct reports achieve the following objectives:

• Operate as the central project managers for the business on new opportunity prospects, playing a pivotal role in connecting Brokers, BDEs, Implementation, AM, Legal, Pricing and Analytics, Finance, Marketing, Product Team, SLT, and ELT in support of closing new business.

• Manage the life cycle of Financial Analyses, RFPs, Comp Analyses, Patient Assistance Programs (PAP) Reports, and/or additional presentation documents for multiple BD partners and Brokers with a multitude of changing variables, reporting needs, communication styles, and marketing agreements.

• Lead their own small teams with RxBenefits BDEs and Financial Analysts to manage each new opportunity project from beginning to closed status employing high level soft skills, a proactive mindset, business partner/FA insights consultant mindset, and ensuring the results are communicated with the highest impact externally.

• Master the processes to validate differing types of datasets from dozens of medical vendors and dozens of PBMs to ensure it meets the requirements for our comprehensive financial and clinical modeling.

• In coordination with small teams, ensure the timely delivery of accurate, group specific Financial Analyses, PAP Reports, Clinical FAES, and/or additional reporting/documentation.

• Become a SME on the repricing process, results, and applicability to our modeling inclusive of discount guarantees, discount schedules, channel management, B/G classifications, specialty designations, rebate eligibility, utilization trend, Utilization Management (UM) implications, Manufacturer Copay Assistance Programs (MCAP), PAP, and clinical appropriateness in alignment with RxBenefits and PBM partner products.

• Become a SME on the formulary disruption process, results, and applicability to our modeling inclusive of the incumbent designations, network disruption, RxBenefits designations, formulary exclusion impact, member impact, and formulary alternatives in connection with new prospect benefit plan designs.

• Become a SME on hundreds of RxBenefits pricing schemes and their applicability based on pricing models, formulary options, retail networks, maintenance program selections, specialty networks, fees, plan tier structure, new prospect member size, marketing agreements, broker commissions, and drug utilization.

• Become a SME on dozens of medical vendor/PBM contracts including utilization rules, B/G classification, discount applicability, rebate/fee credit applicability, contract term penalties, discount/rebate exclusions, UM terms, MCAP products, PAP, third party specialty arrangements, and their applicability on our modeling.

• Apply knowledge gained from repricing, formulary disruption, contract language, group size, claim utilization, clinical trend, and appropriate pricing scheme to deliver a custom RxBenefits Financial Analysis for every new opportunity prospect.

• Maintain flexibility with constantly changing RxBenefits PBM drug lists and the effects this has on formulary tier changes, specialty designations, LDD designations, UM components, clinical outcomes, and MCAP outcomes and their relation to specific financial, clinical, and member impacts for new opportunities.

• Maintain the resources needed to apply pricing, commission structures, and properly branded reporting for dozens of broker partners with custom level service from RxBenefits.

• Produce ad hoc reporting for BD, Brokers, and various RxBenefits team members using advanced Microsoft Excel skills (vlookups, pivot tables, etc.) to answer a broad range of questions around reprice, disruption, and member impacts for new opportunities with varying degrees of urgency to close business.

• Become a SME on new RxBenefits Product offerings in a detailed level to communicate the impacts on new prospect opportunities to BD teammates and Broker clients.

• Become comfortable and ready to present Financial Analyses and associated GTM documents with ease and a delivery that exudes confidence around pricing, UM caveats, Clinical Products, and formulary disruption down to the single claim detail.

• Help prepare BDEs for each finalist meeting and work with marketing on presentations when appropriate.

Key Success Measures:

• Quantifiable and qualifiable growth of direct reports across all competencies.

• Successful execution of department projects, training sessions, and new initiative implementation.

• Business Development Team's performance against sales metrics.

• Ensure the accuracy of delivered Financial Analyses.

• SFDC accuracy on all objects and fields owned by the SPA team.

• Efficient oversight of client onboarding processes executed by the SPA team.

Required Skills / Experience:

• Four-year college degree from an accredited institution.

• Advanced MS Excel user (vlookups, pivot tables, file merging, etc.) required.

• SFDC or Other CRM experience required.

• 5 years' minimum in a sales organization with customer facing responsibilities.

• Pharmacy industry analytics experience required.

• Exceptional communication and relationship building skills required.

• Strong analytical and organizational skills required.

• Highly collaborative team player / leader.

Preferred Skills/Experience:

• Leadership / Team Management experience preferred.

Based on relevant market data and other factors, the anticipated hiring range for this role is $96 ,000 to $120 ,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals.

We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization.

RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:

• Remote first work environment

• Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members

• Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)

• Additional buy-up options for Short- and Long-Term Disability and Life Insurance

• 401(k) with an employer match up to 3.5% available after 60 days

• Community Service Day to give back and support what you love in your community

• 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like

• Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work

• Tuition Reimbursement for accredited degree programs

• Paid New Parent Leave that can be used for adoption or birth

• Pet insurance to protect your furbabies

• A robust mental health benefit and EAP service through Spring Health to support you when you need it most

RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.