IL Medical Office Assistant

Medical Office Assistant

The Medical Office Assistant is responsible for performing a variety of clerical and administrative tasks in a medical office, clinic, or hospital setting. They help manage patient intake, schedule appointments, maintain medical records, process billing and insurance claims, and provide general office support. MOAs act as a liaison between patients, healthcare providers, and other medical staff, ensuring an organized, efficient, and welcoming environment for patients.

Key Responsibilities:

Patient Scheduling and Communication:

• Answer phones, take messages, and schedule patient appointments.
• Confirm appointments and follow up on patient reminders.
• Greet patients upon arrival and check them in for appointments.

Medical Records Management:

• Maintain and update patient medical records, ensuring they are accurate and up to date.
• Ensure confidentiality of patient information in accordance with HIPAA regulations.

Billing and Insurance:

• Process insurance claims and verify patient insurance information.
• Prepare billing statements and assist patients with understanding their financial responsibilities.
• Assist with coding and submitting claims for reimbursement.

Office and Administrative Support:

• Handle office supplies and equipment maintenance.
• Perform general clerical duties such as filing, faxing, and photocopying.
• Ensure office forms and documents are organized and up-to-date.

Patient Care Assistance (Non-clinical):

• Prepare patients for examination by taking basic medical histories, recording vital signs, or assisting with basic clinical tasks.
• Relay physician instructions to patients and answer any questions they may have.

Compensation: Hourly Range -$15.00-$22.50

Incentives: Eligible for evening/night, weekend shift incentive based on company policies and applicable job codes. Additional details will be provided during the interview process.

Bonus: Potential for a performance-based bonus, subject to eligibility criteria and achievement of defined metrics. Details regarding bonus eligibility and performance goals will be provided during the interview process or upon hire.

Benefits: We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules Full time/part time/supplemental Day/Eve/Night
• Tuition reimbursement
• Student Loan Repayment Program
• Payactiv-earned wage benefit-work today, get paid tomorrow
• Career advancement opportunities

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.