Funeral Assistant | Transfer Care Specialist

About Impact Funeral Partners

Impact Funeral Partners (IFP) is a fast-growing funeral home organization headquartered in Lehi, Utah. Founded in 2020, IFP was built on a simple but ambitious idea: bring together the best people, practices, and ideas to set the standard of care in the funeral profession. The company is guided by four core values: Seek to Understand, Commit to Excellence, Dare to Lead, and Dream to Impact.

Today, IFP owns and supports 85+ funeral home locations across the country. IFP focuses on empowering local operators, providing the people, practices, and infrastructure that let them focus on what matters most: honoring lives and comforting families.

Role Overview

The Funeral Assistant | Transfer Care Specialist is a part-time, on-call role that sits at the heart of our mission. You'll support funeral directors during services and ensure the dignified transfer of decedents into our care, two responsibilities that together reflect everything this work stands for.

This role is well-suited for someone who takes pride in doing important work carefully, understands the trust families place in us, and brings both professionalism and genuine compassion to every interaction.

Key Responsibilities

Transfer & Transport

• Respond to removal calls promptly, including evenings, overnight, and weekends
• Transport decedents from hospitals, care facilities, residences, and other locations to the funeral home with the utmost dignity and care
• Complete required documentation accurately at the time of removal
• Operate and maintain the removal vehicle in accordance with IFP standards
• Follow all safety, infection control, and OSHA guidelines

Service Support

• Assist funeral directors during viewings, funeral services, and graveside ceremonies
• Prepare and set up chapels, visitation rooms, and reception spaces
• Welcome and guide families and guests upon arrival
• Maintain an organized, calm presence throughout services: handling guest books, directing attendees, and resolving small issues before they become disruptions
• Maintain cleanliness of facilities and vehicles
• Support administrative tasks and documentation as needed

Qualifications

• Empathy, emotional steadiness, and a genuine respect for the weight of this work
• Valid driver's license with a clean driving record
• Ability to lift 75+ lbs, including in confined or difficult spaces
• Flexible availability, including evenings, overnight shifts, and weekends
• Professional appearance and demeanor
• Discretion and respect for family confidentiality
• High school diploma or equivalent
• Prior experience in funeral service, EMS, CNA, or a similar field is a plus, but not required

Compensation

This role is compensated at $18-20/hr, and on a piece rate basis at $100 per after hours removal. Indiana law requires that total piece rate earnings meet or exceed minimum wage for all hours worked. In any period where the effective hourly rate falls below the Indiana minimum wage, compensation will be adjusted accordingly.

Why IFP?

Our core vision is to find, achieve, and enjoy a better way. We believe there is always something we can do to better serve each other and the families in our communities. We are committed to being the employer and provider of choice in every market we serve.

We're excited to meet you.