Indoor Air Quality (IAQ) Specialist

Indoor Air Quality (IAQ) Specialist

Location: Carolina Cool
Schedule: Approximately 7:30 AM - 5:00 PM, Monday through Friday, with some weeknight and weekend appointments as needed.
Compensation: Competitive Base Salary + Commission

Join Carolina Cool and Help Families Breathe Easier

At Carolina Cool, we believe comfort goes beyond temperature. Our mission is to improve the health, comfort, and safety of every home we serve. As an Indoor Air Quality (IAQ) Specialist, you'll work directly with homeowners to identify indoor air quality concerns and recommend customized HVAC, plumbing, electrical, and air quality solutions that improve their everyday lives.

If you enjoy building relationships, educating customers, and helping homeowners make informed decisions, this is an exciting opportunity to grow your career with a trusted and growing home services company.

Primary Job Function

The IAQ Specialist is responsible for selling the full line of products and services offered by Carolina Cool, including HVAC, Plumbing, Electrical, and Indoor Air Quality solutions. This position represents the company professionally while developing customer relationships, identifying home comfort needs, and generating competitive and profitable sales opportunities.

Key Responsibilities

Sales & Customer Consultation

• Analyze customers' homes as a complete comfort and efficiency system.
• Conduct indoor air quality and home comfort assessments.
• Identify customer needs and recommend customized solutions.
• Present Carolina Cool products and services in a professional and consultative manner.
• Develop and communicate detailed sales proposals to homeowners.
• Give effective sales presentations using Carolina Cool's proven sales process.
• Follow up on leads and sales opportunities daily.
• Maintain accurate records of customer interactions and sales activity.

Business Development

• Prospect daily for new sales opportunities.
• Build and maintain a strong referral network.
• Establish personal referral and repeat business opportunities.
• Participate in community and company-sponsored events as needed.
• Continuously expand product knowledge and industry expertise.

Customer Experience

• Serve as a liaison between customers and Carolina Cool.
• Build trust through professionalism, integrity, and exceptional service.
• Handle customer questions and concerns promptly and professionally.
• Ensure a seamless customer experience from consultation through installation.

Qualifications

• Previous sales experience preferred, particularly within HVAC, home services, construction, or related industries.
• Knowledge of HVAC systems, indoor air quality products, plumbing, and electrical services is preferred.
• Strong communication, presentation, and interpersonal skills.
• Self-motivated with a proven ability to meet or exceed goals.
• Ability to build rapport and establish trust quickly with homeowners.
• Strong organizational and time management skills.
• Valid driver's license with an acceptable driving record.

What We Offer

• Competitive salary plus uncapped commission potential.
• Industry-leading training and professional development.
• Career advancement opportunities within a growing organization.
• Supportive leadership and team-oriented culture.
• Comprehensive benefits package.
• The opportunity to make a meaningful impact by improving the health, comfort, and efficiency of our customers' homes.

Why Carolina Cool?

At Carolina Cool, we don't just sell products-we provide solutions that improve lives. Our team is passionate about delivering exceptional service, building lasting customer relationships, and creating healthier, more comfortable homes. If you're looking for a rewarding career with unlimited earning potential and growth opportunities, we'd love to meet you.

Equal Employment Opportunity Statement

Carolina Cool is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information