Intern, Customer Operations

Who We Are Looking For The Customer Operations Intern will report to the Manager, Performance and Subscription Management. The Customer Operations Team is responsible for Customer Management, Origination, Billing, and Utility coordination workflows, as well as maintaining a best‑in‑class experience for our tens of thousands of residential and commercial customers for Distributed Generation Solar projects in operation. This position is part of the 10‑week Summer Internship Program at Clearway Energy Group beginning in June 2026. We are looking for first‑year students in a graduate program in Engineering, Finance, Business, Economics, or related field. Throughout this summer internship program, you’ll get exposure to real projects and challenges while gaining first‑hand professional experience. At Clearway, you’ll gain access to an innovative and fast‑paced work environment. You’ll also participate in networking and learning events with your fellow intern cohort. We are looking for applicants who do not meet 100% of the qualifications but would like to contribute; please submit your resume. Hybrid role based in the San Diego or San Francisco office. Employees are in‑office on Tuesdays & Thursdays. Program Timeline (subject to change) Program Dates: June 1 - August 7 Clearway will not sponsor non‑immigrant visas for this position (H‑1B, TN, E‑3, J‑1, etc.) or provide any assistance in support of any other form of immigration sponsorship or benefit including OPT or CPT. What You’ll Be Doing The Customer Operations Intern’s primary responsibilities will include: Perform sensitivity analysis on key performance metrics to identify trends, issues, or opportunities for improvement throughout the customer lifecycle. Collaborate with internal sales and digital product teams to identify process improvement opportunities and implementation of customer‑related initiatives. Be assigned to an individual project and present results to leadership at the end of the summer. What You’ll Bring Advanced Excel skills, modeling, and data manipulation. Ability to work well in a collaborative environment that emphasizes attention to detail, meeting deadlines, and working together to achieve company‑wide objectives. Intellectual curiosity and an interest in renewable energy. You are here because you believe in and want to help create a clean energy future. Strong interpersonal skills. You are willing to ask a lot of questions, listen to your colleagues, and contribute your ideas. Self‑motivated, dependable, and accountable. Show up, be present, and be eager to dive into the workday. If you ever feel you’ve completed all your tasks and have time to spare, you’re eager to speak up and ask what else you can do. Ability to work independently, multitask, and take ownership of projects and assignments. Comfortable taking initiative, asking questions, and speaking up. Note: The Customer Ops Intern will be assigned to an individual project and will present results to the team and leadership on August 4. What Would Be Nice Prior experience in Business Operations, Consulting, Finance, or Sales. Prior exposure to advanced analytics reporting tools like Power BI. Compensation Pay rate: $24 - $28 USD per hour. This role is not eligible to earn an annual cash bonus, subject to personal and company performance goals. Equal Opportunity Employer Clearway Energy is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. It encourages minorities, women, individuals with disabilities, and protected veterans to join the team. All employees are provided with reasonable accommodations for disabilities. #J-18808-Ljbffr Clearway Energy Group