Allianz Sr Manager Communications & Operations - LA28 Olympic & Paralympic Games

Who We Are: On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Role Overview This role carries full ownership across two core functions - OE communications and guest registration platform leadership - while also serving as on-the-ground operations support to the Europe-based Program Account Lead across key LA workstreams. OE communications role will manage hospitality package orders, handling all OE inquiries and additional requests (accommodation, transportation, dining, etc.), and keeping OEs informed of all updates and changes throughout the program lifecycle. Should the full scope of this function exceed single-person capacity, an incremental headcount will be evaluated to support the daily workload. The guest registration and employee ticket purchase platforms will include overseeing platform build and configuration with the appointed third-party provider and developing guest, employee, and coordinator-facing platform content. This role also provides senior supervision over the database and registration management function, with day-to-day execution delegated to a direct report. As the only team member physically based in Los Angeles, this role provides essential on-the-ground support across key operational workstreams. Anna who was based in Paris, joined On Location in 2022 and let all Allianz communications for Paris 2024. She was instrumental in building the custom database and registration platforms for Allianz. An essential member of the team, she has been specifically requested by the client to support LA28. She has since relocated to LA and transitioned into a contractor role and will hold a dual responsibility supporting both communication delivery and ongoing platform development and OE Comms. 1. OE Communications Strategy & Planning – Full Ownership • Serve as the primary point of contact for all Allianz OEs on all program communications matters • Develop and own the end-to-end OE communications plan, covering all touchpoints from program launch through post-event • Collaborate with Allianz and Program Account Lead to align on messaging and strategy across program waves • Define a structured communication system to ensure OEs and internal teams are promptly notified of any program updates or changes Package Communications & OE Inquiry Management • Brief OEs on hospitality package contents, clearly communicating all inclusions and exclusions • Manage all inbound OE inquiries including additional requests for accommodation, transportation, dining, and other program inquiries • Prepare and distribute generic program agendas, keeping OEs informed and aligned throughout the planning cycle • Handle all OE-facing correspondence including responses to queries, special requests, and escalations • Coordinate with Allianz and Program Account Lead to ensure all OE communications reflect accurate and up-to-date information Platform & Program Content Development • Lead development of guest, employee, and coordinator-facing platform content including registration forms, FAQs, platform instructions, and any additional content required • Contribute to broader program communications content including pre-departure letter, itinerary updates, and post-event communications across all relevant audiences 2. Guest Registration & Database - Senior Supervision This role leads the development of the guest registration platform in partnership with the appointed third-party technology provider, and maintains senior oversight of all data integrity, reporting, and platform performance. Day-to-day registration management and testing are delegated to a direct report (Junior Manager) operating under this role's supervision. Platform Leadership & Development • Lead the development and configuration of the Guest Management Platform, Employee Ticket Purchase Program in coordination with the appointed third-party provider • Define registration process architecture, data collection requirements, and system setup to support package management from initial allocation through full reconciliation • Serve as senior decision-maker for platform-related issues, escalations, and scope changes • Create and maintain coordinator training documentation for the Platform Supervision & Quality Oversight • Supervise direct report (Junior Manager) responsible for day-to-day registration management, data entry, and platform testing • Set quality standards and ensure consistency of data entry and registration workflows • Review and validate registration data for accuracy, flagging errors, omissions, or discrepancies • Monitor guest invitation and registration process and provide status reporting Reporting & Compliance • Provide periodic status reports on registration data and package allocation • Ensure full compliance with GDPR and all applicable data regulations across guest data management 3. Operations Support - LA-Based Contribution Program Development Support • Support the Account Lead in back-of-house schedule development and daily run sheet production for hotel and lounge operations • Support budget tracking and flag cost or market changes relevant to program pricing • Elaborate the back of house schedule. Hotel Operations Support • Serve as on-the-ground point of contact with program hotel partner(s) ahead of Games-time operations • Support hotel allotment tracking, room inventory management, and AMS maintenance on behalf of Allianz • Flag logistical and operational considerations relevant to the hospitality program • Support development of hotel operations documentation as directed by the Account Lead Transportation & Accreditation • Liaise with the OLE Transportation Director to support ground transportation planning and vehicle rate card development • Support parking and load zone planning across program venues • Collect and submit accreditation data for hospitality staff; liaise with LA28 accreditation department as needed Staffing Support • Support local staff identification, interviewing, and onboarding activities as needed • Assist in development of staff training materials, schedules, and shift planning • Provide support to staff-related questions during planning and Games-time phases Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $83,250 annually(minimum will not fall below the applicable State/local minimum salary thresholds) Hiring Rate Maximum: $111,000 annually TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. About WWE WWE® is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE’s TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. About UFC UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS®, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC. About IMG IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. About PBR PBR is the world’s premier bull riding organization. More than 1,000 bull riders compete in more than 200 events annually across the televised PBR Unleash The Beast tour (UTB), which features the top bull riders in the world; the PBR Pendleton Whisky Velocity Tour (PWVT); the PBR Touring Pro Division (TPD); and the PBR’s international circuits in Australia, Brazil, and Canada. In 2022, PBR launched the nationally televised PBR Teams league—eight teams of the world’s best bull riders competing for a new championship expanding to 10 teams in 2024—as well as the PBR Challenger Series with more than 60 annual events nationwide. The organization’s digital assets include PBR RidePass on Pluto TV, which is home to Western sports. PBR is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. For more information, visit PBR.com, or follow on Facebook at Facebook.com/PBR, X at X.com/PBR, and YouTube at YouTube.com/PBR. About On Location On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. About Zuffa Boxing Zuffa Boxing is a joint venture between TKO Group Holdings, Inc. (“TKO”) (NYSE: TKO) and Sela, the entertainment conglomerate. TKO serves as managing partner, providing day-to-day operational expertise, management, and oversight of the promotion, with executive leadership anchored by UFC President and CEO Dana White and WWE President and TKO Board Member Nick Khan. The promotion aims to reimagine the sport of boxing by evolving the current model to restore the sport’s rightful place in the forefront of the global sports ecosystem. For more information, follow @Zuffa_Boxing on X; and @ZuffaBoxing on Snapchat, Instagram, Threads, and TikTok.