Assistant Manager - West Cape Coral
Goodwill Industries of Southwest Florida
Job Title: Assistant Manager Location: West Cape Coral - Cape coral, FL Employment Type: Full time
Goodwill Southwest Florida is seeking an Assistant Manager to support daily retail operations and help drive strong store performance. Working under the guidance of the Store Manager , this role plays a key part in achieving sales , expense , and profit goals while ensuring excellent customer service , consistent merchandising standards , and effective staff training . The ideal candidate brings retail leadership experience, sound business judgment, and the flexibility to work varied schedules while supporting Goodwill's mission of creating opportunities and strengthening the community. Key Responsibilities:
Goodwill Southwest Florida is seeking an Assistant Manager to support daily retail operations and help drive strong store performance. Working under the guidance of the Store Manager , this role plays a key part in achieving sales , expense , and profit goals while ensuring excellent customer service , consistent merchandising standards , and effective staff training . The ideal candidate brings retail leadership experience, sound business judgment, and the flexibility to work varied schedules while supporting Goodwill's mission of creating opportunities and strengthening the community. Key Responsibilities:
- Support the Store Manager in achieving revenue, expense, and profit objectives in alignment with the store budget.
- Supervise , train , and coach team members in production, merchandising, checkout, customer service, and mission integration.
- Ensure compliance with all company policies , procedures, merchandise standards, and customer service expectations.
- Assist with daily store operations, including use of point - of - sale systems , donation systems , and office equipment.
- Lead by example in delivering excellent customer service while maintaining a positive, productive work environment.
- Maintain flexibility to work long hours , evenings , weekends , and holidays as required by store operations.
- High school diploma or equivalent required ; college degree preferred.
- Minimum of two (2) years of retail sales experience required.
- Minimum of one (1) year of management or supervisory experience required.
- Ability to learn and correctly use point-of-sale systems, donation systems, and office computer, telephone, and related equipment.
- Strong interpersonal, leadership, and customer service skills with the ability to exercise good judgment in stressful situations.
- Ability to follow oral and written instructions and perform basic business - related math .
- Physical ability to stand for extended periods and bend, stoop, reach, twist, push, pull, and lift up to 40 pounds .
- Willingness and ability to work indoors and occasionally outdoors in varying weather conditions .
- Mission-driven nonprofit organization
- Collaborative leadership team
- Opportunity to impact and change lives across Southwest Florida
- Medical, dental, vision insurance
- 403(b) retirement plan
- Paid time off (PTO) and paid holidays
- Employee Assistance Program
- Employee discounts
- Tuition reimbursement
Vacancy posted 5 days ago
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