Residential Counselor

Job Title

Residential Counselor (RC) / Mental Health Technician

Job Description

Neurobehavioral Institute (NBI) provides specialized assessment and treatment services for children, adolescents, and adults across South Florida. NBI offers outpatient and intensive treatment programs, including internationally recognized programs for Obsessive-Compulsive Disorder (OCD), Severe Anxiety, and Related Disorders. Many patients also participate in NBI Ranch, our residential support program.

Our mission is to provide extraordinary care, prioritize safety, elevate others, and help create meaningful, lasting change in the lives of our patients.

The Residential Counselor (RC) / Mental Health Technician supports adult residents participating in treatment at NBI Ranch. This role focuses on maintaining a safe, structured, and supportive residential environment while assisting residents with daily living needs, transportation, emotional support, and behavioral management.

The RC works closely with the Residential Program Directors, clinicians, and fellow staff members to support patient care and ensure continuity of treatment.

This position may be full-time or part-time and requires flexibility to work day, evening, weekend, and holiday shifts.

Key Responsibilities

• Supervise and support residents in a residential treatment setting
• Assist residents with activities of daily living, including housekeeping, meal preparation, and organization
• Provide emotional support, encouragement, and companionship
• Monitor resident safety, activities, and whereabouts
• Transport residents to and from NBI programs using company vehicles
• Maintain structure and ensure compliance with house rules and policies
• Assist with conflict resolution and behavioral support interventions
• Communicate resident progress, concerns, or incidents to clinical staff
• Facilitate and support group activities and community engagement
• Maintain cleanliness, organization, and safety within the facility
• Respond appropriately to crisis situations and emergencies
• Work collaboratively with the treatment team to support resident care

Qualifications

Education & Experience

• High School Diploma required
• Associate degree or undergraduate degree preferred
• Previous experience in mental health, behavioral health, residential care, or hospital settings preferred
• Must be at least 18 years old
• RBT experience is a plus

Required Skills & Abilities

• Strong verbal and written communication skills
• Excellent interpersonal and emotional intelligence skills
• Ability to remain calm and professional in high-stress situations
• Patience, empathy, and strong conflict resolution abilities
• Ability to multitask and adapt quickly in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to maintain confidentiality and handle sensitive information appropriately
• Ability to work independently and collaboratively within a team
• Flexible availability including evenings, weekends, and holidays

Physical Requirements

• Frequent standing and walking
• Ability to lift or move up to 40 pounds occasionally
• Ability to communicate effectively and respond to emergencies
• Ability to work in a residential environment with moderate noise and activity levels

Compensation

• Day Shift: $20/hour
• Night Shift: $25/hour