Dental Assistant 2

Posting Details

Posting Details


Working Title
Dental Assistant 2


Posting Number
2026025CP

Position Information


Classification Code
294F


RCW Exemption Criteria
No Exemption


EWU Position Number
C99122


FLSA
Non-Exempt


Bargaining Unit
BU 1


% Full Time
100%


Salary / Wage Range
CS - 47


Salary Information

Anticipated Start Date

Term of Appointment
10 months per year


Location
Spokane, WA


County
Spokane


Project Description


N/A

Project Duration
N/A


Background Check
Yes - Both


Responsible HR User
Zach Jankovsky


Responsible HR User Email address
View email address on click.appcast.io

Position Details


Job Summary


The College of Health Science and Public Health at Eastern Washington University is currently seeking skilled and team-oriented applicants for the following position: Dental Assistant 2 .

The Dental Assistant 2 (DA2) position reports to the Chair of the Dental Hygiene Department and the Operations Manager. This individual performs specialized clerical and technical duties to coordinate and provides patient support services for the Eastern Washington University Department of Dental Hygiene Clinic. This is a 10-month position . This position is designated as fully in-person and requires onsite presence during regular business operations.

The successful candidate will join a collaborative and caring faculty and staff committed to diversity, equity, and inclusion, and to excellence in serving the community.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $43,010 (minimum) up to $49,820 (prorated for 10-months) . Where the hired candidate will begin within this range is dependent on qualifications, education, experience, and skills.


In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: Applications are open and accepted until the posting is closed. Screening of applications will begin on August 21, 2026.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

About Eastern Washington University


Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the region's polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWU's 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington's second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor's and master's degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction , a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a '24-'25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024 .

Tribal Land Acknowledgement
At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur d'Alene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

Equal Opportunity Statement


EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

Conditions of Employment


This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This position is covered by the Washington Federation of State Employees' Collective Bargaining Agreement:

After starting employment, employees will complete the required training via Canvas. The Office of Employee Belonging, Development, and Leadership will assign Workplace Belonging training and asynchronous New Employee Orientation.

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Physical Demands

Optional: Contact Alysha Terrell in Human Resources at View email address on click.appcast.io to obtain a copy of the Essential Functions Analysis which will describe conditions of employment, such as physical demands.

Pre-Placement Physical
No


Hearing Test
No


Medical Monitoring Post Hire
Yes


Protective Equipment


Level 3 mask, N95 mask (If required by CDC or WA State in the future), Shields, Fluid resistant lab jacket, Scrubs, Gloves, Safety Glasses, Scrub cap. University, local, regional and state mandates for public and personal protection should be followed as needed. If N95 becomes a requirement then a respiratory questionnaire and doctors' evaluation will be required.

Required Qualifications

Required Qualifications

• At least two years' experience as a dental assistant or other position involving patient contact in a dental clinic setting
• Must hold a current Expanded Function Dental Assistant (EFDA) and be registered through Washington State Department of Health.
• Must be certified in Basic Life Support (BLS)
• Proficient in MS Word, intermediate to advanced word processing skills.
• Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.
• Maintain a professional appearance and demeanor.
• Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public.

Preferred Qualifications


Preference will be given to candidates who offer one or more of the following:

• More than two years of experience as described above
• Experience with third party billing of dental procedures
• Demonstrated knowledge of dental terminology

Other Skills and Abilities

Note: The above job description is a general outline of the duties and responsibilities typically associated with this position. Specific tasks and responsibilities may vary based on the needs of the department and institution.

Work Schedule Type
Regular


Work Schedule


Mondays - Fridays, 8 AM to 5 PM
This position is designated as fully in-person and requires onsite presence during regular business operations.

Posting Date
06/26/2026


Open Until Further Notice
No


Closing Date
08/26/2026


Screening to Begin
August 21, 2026


Special Instructions to Applicants


It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.

Required documentation includes all of the items listed below.

1. Attach a detailed Cover L etter in which you explain how you meet each of the required minimum qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
2. Attach a chronological Resume including work experience, education, and applicable certifications.
3. Complete the Online Application form and respond to the online questions.
4. References List - name, title, place of employment, address, phone number, email address, and relation to the applicant of at least 3 professional references. (Other Document #1).
5. Mission Statement Response - EWU's mission is to provide an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence. We are committed to serving first-generation, Pell-eligible students. How would you contribute to this mission?

Application Types Accepted
Application

Job Duties


% of Time
100


Responsibility / Duty

Specific job responsibilities for this department position include (but are not limited to):

Communication

• Greet and facilitate department visitors, dental clinic patients, service people, vendors, prospective dental hygiene students, and current dental hygiene students.
• Answer telephones, triages patient telephone calls to faculty, students, and staff; obtains necessary information for the return call; take messages from dental patients regarding appointments; facilitate dental patient appointments as directed; communicate with students regarding appropriate telephone messages,1 take or transfer messages for faculty; respond to inquiries regarding department services; update automated messages regularly.
• Communicates various types of information to patients, referral agencies, departments, physicians and the community, such as financial arrangements for special programs, clinic basic services and fee estimates, insurance coverage and billing procedures.
• Responds to patient questions; provides directions to specified areas such as directions to clinic, parking and eating facilities; assists patient in accessing community services by consulting and making referrals to appropriate resource; maintains confidentiality of patient information (HIPAA).
• Uses email etiquette in communicating to patients, faculty, staff and students.

Coordination of Patient Support Services:

• Patient Scheduling: Makes telephone assessment of patient condition; schedules new, return, and procedure appointments consistent with patient needs and scheduling guidelines including perioscopy, first year student initial patient experiences; ensures or obtains authorization; completes required documentation; enters appointment information in electronic dental record system; maintains clinical schedule by entering canceled and rescheduled appointments.
• Coordinates obtaining interpreters for patients.
• Initiates and maintains electronic patient records, referrals, special forms.
• Check In Patients: take photo upon check in; verifies eligibility and benefits for third-party payers, creates insurance plan in software and sends claims.
• Check out patients; collect fee payments; process receipts.
• Provide students orientation to the front office protocols.
• Maintain a current list of dental patients seeking dental treatment.
• Transfer patient records and x-rays using department electronic transfer protocol documents x-ray transfer in patient chart.
• Assist Operations Manager, as directed, to balance daily receipts, process credit cards.
• Call or process work orders as needed.

Quality Assurance:

• Processes and reconciles patient documents, ensuring accuracy; investigates and corrects rejected charges.

Clerical functions:

• Pick up and deliver regular, FAX, and campus post office mail daily.
• Develop and update clinic forms and department correspondence Intermediate skills in utilizing computer programs such as Word, Excel, Outlook, and Dental Software.

Electronic health record support:

• Provide training to students and faculty.
• Provide basic assistance to computer users such as: providing correct log-on procedures, changing user passwords, and making preliminary identification of problems encountered by network users.
• Contact appropriate personnel to achieve resolution.

Working Environment:

• Maintain a clean, neat, and professional working environment in the main office area.

Professionalism:

• Maintain a clean, neat, and professional personal appearance and demeanor.
• Maintain a warm, pleasant, helpful and positive attitude in all aspects of communication and office activity with faculty, staff, students and dental patients.

Duties assigned by Department Chair/Operations Manager:

• Performs related duties as assigned by Department Chair or Operations Manager.

Essential Function Indicator
Yes