Senior AI Solutions Architect - Contact Center & Agent AI

Amazon Web Services (AWS) seeks a hands-on Solutions Architect for the Applied AI Solutions Architecture team. You will lead customer engagements to accelerate adoption of Amazon Connect AI capabilities, focusing on data readiness, model selection, and robust tool integration.

This role involves on-site customer work with substantial collaboration across engineering and product teams. You will write code, build integrations, configure agents, and pair-program with customer teams to drive