Solutions Consultant

Solutions Consultant

This is an Evergreen job posting, meaning we accept applications on an ongoing basis and regularly review candidates as positions become available. Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the workand each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us!

How you'll make an impact As the Solutions Consultant, you will drive sales and prospect for new business opportunities by leveraging your skills to identify potential clients, cultivate relationships, and effectively communicate how our technology solutions can address their needs. Your primary responsibility is to achieve new logo monthly revenue targets while demonstrating a passion for solving customer problems and providing effective, straightforward solutions that promote growth. Success in this role relies on your ability to assess customer business objectives, uncover solutions that may not be immediately recognized, and foster long-term partnerships through exceptional consultative selling.

What you will be doing

• Successfully secure new-logo business consisting of annuity based managed IT services agreements.
• Design and execute a cohesive sales strategy with a multi-faceted prospecting plan, including cold calling, targeted emailing, leveraging personal contacts, and following up on company-generated leads to drive new opportunities and consistently exceed sales targets.
• Build and maintain a robust network of sources to generate new sales leads by traveling within the assigned territory, attending industry events, conferences, and tradeshows.
• Engage with prospective clients and actively participate in local trade and business associations to cultivate meaningful business opportunities.
• Conduct thorough needs assessments to identify customer pain-points and requirements as it relates to the management of client's IT environment.
• Deliver impactful presentations and tailored proposals that effectively address client needs, overcome objections, and emphasize financial justifications and service enhancements to maximize revenue and secure valuable business for Ntiva.
• Participate in weekly sales meetings, providing accurate sales pipeline forecasts and updates to ensure consistent monthly performance, while keeping management informed of account plans based on client conditions and schedules.
• Effectively communicate with all levels of business both verbally and in writing.
• Partner with other departments and resources to develop business relevant solutions for all complex opportunities.
• Input and manage all sales opportunities through internal systems, ensuring accurate creation and regular maintenance of account records in the company's CRM.
• Maintain professional and technical knowledge by reviewing professional publications and participating in vendor-sponsored certifications or other educational initiatives.
• Maintain responsive and exceptional customer service.

You'll be successful in this role if you have

• A Bachelor's Degree (BA/BS)
• 5+ years of IT sales/business development experience with cloud/software, and/or technology security services
• 3+ years focusing on solution selling in managed services
• A proven track record of consistently meeting or exceeding quota
• Expertise in understanding customer business challenges and collaborating with teams to design tailored IT solutions
• A strong aptitude for successfully engaging and selling to SMB owners and executive-level decision-makers
• The ability to quickly learn and adapt to new technology products and services
• Outstanding prospecting and consultative selling skills
• Experience in effectively managing a sales pipeline, forecasting revenue, and closing opportunities
• Exceptional presentation and negotiation abilities
• Excellent organizational and time management skills
• A competitive, self-motivated attitude with adaptability in a dynamic environment
• A collaborative, team-oriented approach to working with others
• Experience with CRM and Quoting Systems
• Willingness to travel for customer meetings or corporate events as needed

Required language skills

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public

Bonus points for

• Project management skills; any certifications in this area are a plus
• Experience with ConnectWise, HubSpot, Zoom Info
• A Master's degree or MBA

Benefits and Perks

• Medical, Dental and Vision coverage for employee and family
• 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Employee Assistance Program
• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
• Education Reimbursement Program
• Generous Employee Referral Program - cash bonus for successful referrals!
• Dynamic Recognition and Rewards
• Clear Promotion and Advancement Tracks
• Work with Industry-Leading Talent

FLSA Status: Salaried, Exempt

Work Authorization Criteria We welcome applicants who are legally authorized to work in the United States on a full-time basis. At this time, we are unable to offer sponsorship or take over sponsorship of an employment Visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.

Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.