RN Team Manager

Team Manager (RN) – HospiceLocation: Mason, Ohio Schedule: Monday–Friday | 8:00 AM – 5:00 PMAbout Queen City Hospice: Queen City Hospice is proud to be Ohio-made and community-driven, providing compassionate, patient-centered hospice care throughout Southwest Ohio. Every decision we make is guided by the needs of our patients and their families.Our clinicians live and work in the communities they serve, creating a deep commitment to delivering exceptional, personalized end-of-life care. We believe the highest quality care starts with supporting our team—through manageable caseloads, no on-call requirements, strong leadership support, and a culture focused on balance and respect.Join one of the fastest-growing hospice organizations in the Midwest and lead a team making a meaningful impact every day.Position Summary: The RN Team Manager is responsible for the overall leadership, management, and compliance of hospice clinical operations. This role ensures the delivery of high-quality patient care while maintaining regulatory compliance, staff development, and operational excellence.Key Responsibilities:Provide leadership and oversight for clinical operations and patient care deliveryEnsure compliance with state, federal, and accreditation regulations (CMS, hospice Conditions of Participation)Develop and implement policies, procedures, and clinical guidelinesOversee staff scheduling, supervision, and performance management for clinical team membersLead and support ongoing staff education and professional development programsImplement and monitor quality assurance and performance improvement (QAPI) programsEnsure accurate, timely, and compliant medical record documentationCollaborate with interdisciplinary teams to promote patient-centered care and positive outcomesSupport strategic initiatives, operational goals, and census growthFoster a positive, engaged, and accountable team environmentRequired Qualifications:Current Registered Nurse (RN) license in the state of Ohio (or eligible to obtain)Minimum 5 years of healthcare experience, including:2+ years of leadership or supervisory experienceExperience in hospice, home health, or related healthcare settingStrong knowledge of hospice regulations, compliance standards, and clinical operationsDemonstrated leadership, organizational, and administrative skillsExperience with quality assurance/performance improvement (QAPI)Current CPR certificationValid driver's license and proof of insurancePreferred Qualifications:Prior experience in HospiceFamiliarity with EMR systems and clinical documentation platformsHospice or palliative care certification (CHPN or equivalent)Compensation & Benefits:Competitive salary with bonus eligibilityMedical, Dental, and Vision Insurance (effective first of the month)401(k) with generous company matchGenerous Paid Time Off (PTO) and paid holidaysMileage reimbursementTuition reimbursement and professional development supportHospice certification support + salary increase upon completionEmployee referral bonusesMerit-based increasesEmployee discount programsWhy Join Queen City Hospice?No regular on-call requirement for improved work-life balanceLow caseload model focused on quality careLeadership team committed to employee support and engagementOpportunity to make a direct impact on patient care and clinical excellenceApply Today: If you are an experienced hospice RN with a passion for hospice care and a drive to lead high-performing clinical teams, we invite you to apply for the RN Team Manager role today!