Support Staff

Position Summary

Support staff are crucial to the smooth running of a successful night. They assist the floor team and the kitchen in all aspects of the execution, anticipating the needs of every guest and server/bartender alike. Maintaining the order and cleanliness of the beautiful space, being observant on the floor to table needs and available to run food during expediting moments. The support staff are ambassadors of style, hospitality, and dining culture that evokes genuine warmth, knowledge, and gracious service. 

Job Responsibilities

• Setting tables with polished silverware and spotless glassware. 
• Marking tables between courses with the appropriate table ware, i.e. steak knives, oyster forks, dessert spoons etc.
• Clearing tables at the appropriate time efficiently. 
• Running food, knowing and articulating the proper drop lines for every dish. Basic menu knowledge and allergy knowledge is expected.
• Floor knowledge. Navigate table numbers and seat positions fluently. 
• Sidework including but not limited to: polishing silverware and glassware, resetting tables, organizing the sani station, sweeping, spot detailing.
• Maintaining fully stocked server stations.
• Greeting all guests warmly upon arrival and departure.
• Assisting the server in your section and bar team with running drinks.
• Run room service according to SOP in a timely and efficient manner.
• Communication and openness to active problem solving. 
• Close attention to the state of our guests—Do they need anything? Is their table ready to be cleared? Could they use a fresh bottle of water? 
• Clear and respectful communication with the kitchen. Our support team is crucial in the pacing, timing and accuracy of items leaving the kitchen. 

Requirements and Skills

• Must be able to work weekends and nights. Sunday and Monday availability required.  
• Must be able to lift 50 lb and work on your feet for up to 8 hours. 
• Must have at least 1 years prior restaurant experience. 

Why This Role Matters

As a member of our Support Team you play one of the most critical roles in ensuring that our guests are well taken care of. Our support staff is warm, knowledgeable, proficient, and capable. Support is the unsung hero of the restaurant, a bridge between Front and Back of house, and a pillar of delivering consistent and fluid service.

About Wythe Hotel

Housed in a meticulously restored 1901 factory building, steps from the Williamsburg waterfront, the Wythe Hotel stands as a testament to Brooklyn's industrial heritage and contemporary sophistication. Our Michelin-recognized hotel supported by Le Crocodile, Bar Blondeau, and a celebrated events program, demands exceptional standards that honor both our historic character and evolving luxury positioning. As we lead Brooklyn's hospitality evolution, we remain committed to sustainable practices while delivering discreet, authentic experiences that resonate with our discerning guests.