Program Team Member

Programs Team Member

A Programs Team Member is the face of the museum's public experience, engaging guests of all ages with hands-on exhibits, scientific demonstrations, and interactive learning. Team members operate exhibits, spark curiosity through informal conversations with guests, and guide visitors in exploring STEAM topics in a fun and welcoming environment. Program Team Members may be assigned to work Museum events, birthday parties, facility rentals, auxiliary programs, camps, or overnights.

Responsibilities include:

• Greet and assist museum guests, answering questions and providing information about exhibits, and day-to-day operations and services available
• Operate and monitor interactive exhibits, ensuring they are safe, clean, and functional, reporting maintenance needs to the Programs Team Supervisor or Programs Facilitation Manager
• Maintain physical appearance of museum by keeping areas clean and organized
• Facilitate activities or science demonstrations
• Be comfortable with learning the various science concepts associated with the exhibits and sharing that information with guests
• Encourage guest interactions with exhibits and activities through open-ended questions and hands-on support
• Assist with crowd control, program logistics, and exhibit resets as needed
• Support museum-wide events and special programs
• Support additional museum initiatives as assigned to spark curiosity and promote discovery learning experience

Requirements:

Minimum Qualifications

• No previous education or experience required.

Availability Requirements

• Flexible schedule, with weekend and holiday availability required and some occasional evening shifts available
• Have consistent and reliable transportation to and from work
• Have consistent and reliable contact methods (preferably cell phone and e-mail) and respond with reasonable promptness when contacted

Knowledge, Skills, and Abilities

• Professionally represent Science Museum Oklahoma and its mission, this includes maintaining good hygiene, personal care, and appropriate appearance
• Foster a supportive and inclusive learning environment where all guests feel welcome to experiment, explore, and create
• Engage confidently with children and adults, including being silly, animated, and high-energy when appropriate
• Demonstrate excellent communication skills, including clear verbal communication
• Maintain an approachable, kind, and confident demeanor, with a willingness to receive and apply feedback
• Apply a practical understanding of safety protocols and best practices when conducting science demonstrations or hands-on activities
• Follow schedules accurately and consistently; punctuality and reliability are essential
• Work respectfully with people of diverse backgrounds, perspectives, and personalities to contribute to a positive team culture

Working Conditions

This position works in an active and busy children's museum setting.

• Work involves frequent standing and walking for long periods of time.
• Work may involve crawling, climbing and crouching
• Work may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 40 pounds.

The working conditions described here must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must be able to meet the physical requirements of the position with or without reasonable accommodation.

This position has been designated as a Safety Sensitive position because this position may work with hazardous materials. Due to HB 3127, Safety Sensitive positions will be subject to a zero-tolerance drug and alcohol policy, no matter their status as a Medical Marijuana License holder, as outlined in our Employee Handbook and in accordance with state law.

Working Relationships

This position has no direct or indirect supervisory responsibilities. This position must maintain positive working relationships with management, employees, applicants, vendors and the general public.