Housekeeping Houseperson

Job Description

Job Description

Recognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End, team members support 341 upscale rooms, two dining venues, and 24,000 sq. ft. of premier event space.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

Essential Functions and Responsibilities

• Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards

• Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.

• Follow and adhere to all policies and procedures as set forth by the Housekeeping Department

• Follows proper etiquette when communicating over the radio

• Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio

• Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts

• Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways

• Handle guests with excellent guest relations skills

• Clean back-of-the-house windows as needed

• Vacuum guest hallways daily

• Use proper chemicals when cleaning as described by the department's procedures

• Attend all departmental meetings as scheduled

• Perform all duties in a timely and efficient manner

• Maintain linen closets clean, stock and organize

• Bring trash to compactor at the end of the day

• Responsible for washing guest room glassware and delivered to linen closets

• Responsible for bringing dirty glassware to housekeeping at the end of the shift

• Perform all other duties as directed by management that are consistent with the policies and procedures of the company

• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

• Is polite, friendly, and helpful to the guests, management, and fellow team members

• Attends all appropriate hotel meetings and training sessions

• Maintains cleanliness and excellent condition of equipment, and work area

• Executes emergency procedures in accordance with hotel standards

• Complies with safety regulations and procedures

• Complies with hotel policies and rules

• Recycles whenever possible

• Remains current with hotel information and changes

Supportive Functions and Responsibilities

• Promotes and applies teamwork skills at all times

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

• Complies with hotel uniform and grooming standards

Qualifications

• Previous experience an asset

• Able to work as part of a dynamic quality-driven team

• Basic English language skills

• Requires extensive standing, walking, lifting and bending

• Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift

• Able to work a flexible schedule, including weekends and holidays

• Must be customer-service orientated and have excellent hospitality skills

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.