Account Executive - Personal Lines

Account Executive

We are seeking a career-minded, professional to join our Personal Lines Department as an Account Executive. Seltzer Group Partners offers a professional setting, team values, and an environment that is highly automated. Our organization is a leading independent insurance agency in northeastern Pennsylvania where our client relationships and experience set us apart. This individual will be responsible for prospecting, soliciting, quoting, and selling new Personal Lines business. Continue to counsel and market to existing clients professionally. Meet sales goals and service responsibilities in accordance with Agency Standards.

Skills/Requirements

• Minimum of 3 years insurance industry experience
• Property & Casualty Pennsylvania resident insurance license required; Life & Health license preferred
• Ability to professionally communicate verbally in person and on the telephone
• Strong ability to multi-task, organize and prioritize workflow
• Ability to work independently and as a team member.
• Ability to create solutions for, and proactively manage problems for the client
• Ability to adopt the Agency Culture
• Professionalism in appearance, communication, and treatment of others
• Experience in Applied Systems EPIC (desired)

Responsibilities

• Receives and responds efficiently to new business referrals
• Analyze and counsel existing clients and prospects on coverage needs and develop comprehensive insurance portfolio that is in the best interest of client or prospect
• Develops and maintains relationships with centers of influences to build new business opportunities
• Acts as a backup to Personal Lines Account Managers for servicing needs of existing clients
• Creates detailed and accurate documentation in Applied Epic management system regarding all interactions with clients, prospects, carrier representatives, etc
• Completes applications for insurance. Obtains all necessary file documentation. Submits for issue to eligible and appropriate carriers, staying within agency binding guidelines
• Collects down payments from clients for purchases of new coverage and obtains signatures and other required documentation on all applications
• Follows individual company guidelines and rules regarding binding, underwriting, time to issue, etc
• Acknowledges non-standard coverage limitations and binding restrictions to document file and lower errors and omissions exposures
• Develops, pursues, and completes new business sales goals
• Actively advises and refers clients to other departments within agency to further engage client with all aspects of risk portfolio
• Pro-actively review coverage portfolio at renewal and provides recommendations to enhance client risk management, as needed
• Maintains daily follow up activities in accordance with procedural guidelines
• Stay up to date on industry trends and educate clients and prospects on those trends when relevant
• Counsels clients on loss related questions and refer to agency claims team or carrier when appropriate
• Performs other miscellaneous duties as assigned by agency management
• Stays abreast of and communicates to department team members regarding relevant carrier changes in underwriting, policy forms, rating, etc
• Supports in organization and execution of department team meetings and functions, as needed
• Uses each client contact as an opportunity for coverage review and marketing of needed coverage