Administrative Clerk - Compliance & Revenue Division

Position Overview The Harris County Attorney's Office (HCAO) is hiring an administrative clerk to join our Compliance & Revenue Division which specializes in lawsuits for debt collection and enforcement of laws that protect the interest of Harris County. Under the supervision of the Division Director, the administrative clerk is responsible for performing delegated administrative tasks and works to achieve optimum efficiency and accomplish the goals of the Division and County Attorney’s Office. The selected candidate may be eligible to participate in the HCAO telework program. Duties and Responsibilities Maintaining knowledge of the procedure to open, close, and update files using the case management database to open, close, and update files using the Compliance & Revenue Database and run reports. Manage a high call volume with the public. Prepare and process demand letters. Prepare and process payment agreements. Analyzing, organizing, and tracking case files so files may be available to the attorneys in paper form or electronic form. Keep accurate notes in the database of each case. Ability to communicate and meet with the public and defendants, including the ability to resolve issues within attorneys' parameters. Provide general administrative and clerical support. Produces high-quality and accurate work. Demonstrates good knowledge of job and required duties. Maintains a work schedule that facilitates the needs of the organization. Regularly communicate with the Division Director, attorneys, and other staff members. Maintaining proficiency in internet resources. Acquiring familiarity with commonly used legal terms. Performs other duties as assigned. Other Duties This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Harris County is an Equal Opportunity Employer If you need special services or accommodations, please call View phone number on click.appcast.io or email View email address on click.appcast.io. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Education and Experience Requirements High School Diploma or G.E.D. equivalent from an accredited educational institution. Knowledge, Skills, and Abilities Excellent research, writing, and customer service skills. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Proficiency with technology and legal tools such as Windows, Microsoft Office Suite, Adobe Acrobat Software, LawBase, JIMS, TLO, and DEEDS. Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. Ability to perform thorough factual analyses and exercise good judgment. Occasional ability to work extended hours to accommodate workload demands. Ability to organize and prioritize assignments to meet deadlines. Ability to comply with office training requirements. Position Type, Typical Work Schedule, and Working Environment This is a full-time position. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Hours may vary based on the business needs of the HCAO. This job typically operates in a professional office environment, and the individual in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Physical and Mental Demands This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Compensation The base compensation for this position will be determined on the candidate’s qualifications and the pay of other employees in the job function. Total compensation includes attractive paid leave programs, health benefits, and retirement plans. In addition, the position is eligible for the accrual of compensatory time off for hours worked over 40 in a workweek, consistent with Harris County personnel policies and procedures. Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department. #J-18808-Ljbffr Harris County